Workforce Development and Organizational Effectiveness

This course is part of HRCI Professional in Human Resources Professional Certificate

Instructor: Nancy Tawadros

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4 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Apply adult learning principles and instructional design processes to plan and evaluate effective workplace training.
Identify training needs, design career development programs, and assess learning outcomes to build workforce capability.
Use organizational development interventions and motivation frameworks to enhance organizational effectiveness.
Explain how succession planning and development initiatives support workforce continuity and employee retention.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

16 assignments

Taught in English

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This course is part of the HRCI Professional in Human Resources Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from HRCI

There are 4 modules in this course

Discover how organizations build capability, drive performance, and retain their best people. In this course, you will explore the principles of adult learning, instructional design, and career development, and learn how to assess training needs and evaluate learning outcomes. You will also examine organizational development strategies, motivation frameworks, and succession planning practices that help organizations stay effective and resilient. This course is ideal for HR professionals looking to play a more active role in developing the people and culture around them.

By the end of this course, you will be able to: Explain key adult learning principles, instructional design processes, and development theories used to plan and evaluate effective training Describe how organizations identify training needs, design career development programs, and assess learning outcomes to build workforce capability Identify organizational development interventions, performance improvement tools, and motivation strategies used to enhance organizational effectiveness Explain how succession planning, development initiatives, and legal requirements support workforce continuity and employee retention

In your first module, you will explore how adult learning principles, instructional design processes, and development theories are used to create and evaluate effective training. You will also examine how these concepts support the design of engaging learning experiences that build employee capability and organizational performance.

What's included

14 videos5 readings4 assignments

14 videosTotal 45 minutes

Introduction to HRCI PHR2 minutes
Course Overview: Workforce Development and Organizational Effectiveness2 minutes
Introduction: Adult Learning and Instructional Design1 minute
Introduction to Instructional Design5 minutes
Instructional Design Models and Frameworks4 minutes
Learning Management Systems3 minutes
Example: Foundations of Instructional Design3 minutes
Principles of Adult Learning5 minutes
Approaches to Adult Learning4 minutes
Example: Understanding the Adult Learner3 minutes
Overview of Learning and Development Frameworks2 minutes
Training Using Learning and Development Frameworks6 minutes
Example: Learning and Development Frameworks4 minutes
Conclusion: Adult Learning and Instructional Design1 minute

5 readingsTotal 110 minutes

How to Be Successful in This Course10 minutes
Responsible Use of AI10 minutes
Summary Reading: Foundations of Instructional Design30 minutes
Summary Reading: Understanding the Adult Learner30 minutes
Summary Reading: Learning and Development Frameworks30 minutes

4 assignmentsTotal 110 minutes

Practice Quiz: Foundations of Instructional Design25 minutes
Practice Quiz: Understanding the Adult Learner20 minutes
Practice Quiz: Learning and Development Frameworks15 minutes
Graded Quiz: Adult Learning and Instructional Design50 minutes

In this module, you will analyze the methods organizations use to identify training and development needs and design career development programs that support workforce capability and retention. You will also evaluate learning and development delivery methods and the approaches used to assess training outcomes.

What's included

15 videos4 readings5 assignments

15 videosTotal 43 minutes

Introduction: Career Development and Training Programs1 minute
Introduction to Job and Task Analysis5 minutes
Job Design and Enrichment Strategies3 minutes
Example: Job Analysis Methods4 minutes
Career Development Strategies3 minutes
Implementing Career Development Programs3 minutes
Example: Professional Growth and Career Development3 minutes
Training Delivery Methods and Environments3 minutes
Training Program Levels2 minutes
Example: Training Facilitation and Delivery3 minutes
Measuring Training Effectiveness3 minutes
Evaluating Learning and Activity Metrics2 minutes
Kirkpatrick Model of Training Evaluation 3 minutes
Example: Evaluating Training Effectiveness3 minutes
Conclusion: Career Development and Training Programs1 minute

4 readingsTotal 120 minutes

Summary Reading: Job Analysis Methods30 minutes
Summary Reading: Professional Growth and Career Development30 minutes
Summary Reading: Training Facilitation and Delivery30 minutes
Summary Reading: Evaluating Training Effectiveness30 minutes

5 assignmentsTotal 125 minutes

Practice Quiz: Job Analysis Methods15 minutes
Practice Quiz: Professional Growth and Career Development15 minutes
Practice Quiz: Training Facilitation and Delivery20 minutes
Practice Quiz: Evaluating Training Effectiveness25 minutes
Graded Quiz: Career Development and Training Programs50 minutes

In this module, you will examine how organizational development interventions support organizational change and how total quality management tools and structured improvement processes enhance organizational performance. You will also explore motivation frameworks and creativity techniques that strengthen workplace performance, innovation, and continuous improvement.

What's included

15 videos4 readings4 assignments

15 videosTotal 52 minutes

Introduction: Organizational Development1 minute
Basics of Organizational Development4 minutes
Change and Knowledge Management5 minutes
Building Learning Organizations3 minutes
Example: Organizational Development Principles4 minutes
Introduction to Total Quality Management3 minutes
TQM Tools for Data Analysis5 minutes
Approaches to Quality Improvement4 minutes
Example: Quality Management Interventions4 minutes
Workplace Motivation Basics4 minutes
Example: Workplace Motivation and Behavioral Theories5 minutes
Encouraging Workplace Creativity2 minutes
Group Activities for Creativity and Innovation3 minutes
Example: Fostering Creativity and Innovation4 minutes
Conclusion: Organizational Development1 minute

4 readingsTotal 40 minutes

Summary Reading: Organizational Development Principles10 minutes
Summary Reading: Quality Management Interventions10 minutes
Summary Reading: Workplace Motivation and Behavioral Theories10 minutes
Summary Reading: Fostering Creativity and Innovation10 minutes

4 assignmentsTotal 90 minutes

Practice Quiz: Organizational Development Principles25 minutes
Practice Quiz: Quality Management Interventions25 minutes
Practice Quiz: Workplace Motivation and Behavioral Theories20 minutes
Practice Quiz: Fostering Creativity and Innovation20 minutes

In your final module, you will investigate how succession planning supports employee retention and leadership continuity, and how organizational development and learning initiatives contribute to long-term workforce stability. You will also evaluate the legal and regulatory requirements that shape effective learning and development practices.

What's included

3 readings3 assignments

3 readingsTotal 50 minutes

Summary Reading: Succession Planning and Retention30 minutes
Summary Reading: Employee Retention Strategies10 minutes
Summary Reading: Legal Considerations in Learning and Development10 minutes

3 assignmentsTotal 55 minutes

Practice Quiz: Succession Planning and Retention20 minutes
Practice Quiz: Employee Retention Strategies15 minutes
Practice Quiz: Legal Considerations in Learning and Development20 minutes

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Instructor

Nancy Tawadros

HRCI

2 Courses7 learners

Offered by

HRCI

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