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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,971 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

LB

Mar 4, 2026

Thank you Google! This specialization meant the beginning of a new and exciting career for me :). It took me looonger than expected to complete it, but the goal was achieved!

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1076 - 1100 of 1,179 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Sumi B

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Mar 24, 2025

I'm Very enjoy my course In Google Digital Marketing & E-commerec Coursera courses

By Lady V

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Jan 1, 2024

Me gustaria que se mostraran mas ejemplos antes de una tarea que debemos realizar.

By asmaa i m a

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Nov 30, 2022

nice course to understand but a long course that I have a little of time to learn.

By Param G

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Apr 3, 2025

Mentorship guidance, if possible, can make it more convenient to solve the doubts

By Vũ T H H

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Dec 16, 2025

That a good course but it need some improvement in the exam and learning video

By Alejandro P

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Jan 15, 2023

Reviews all the necessary topics to understand how digital marketing works

By Maria A

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Sep 28, 2022

I like it a lot! Very usful and complete! Thank you to all the teachers!

By Roxana T

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May 28, 2025

La traducción a español debe mejorar, realmente la temática excelente!

By Rolando M O

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Sep 15, 2022

Great course for new digital marketing and e-commerce learners

By bhavik r

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Mar 26, 2024

Good Content and Practical very well explain each topic

By Emilio L

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Jun 1, 2024

great start off point! hopefully gets more in depth

By Kanishka A

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Oct 1, 2023

This course such a great one . you can go for this

By Kim

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Nov 9, 2022

Great course, I enjoyed it and would recommend it.

By Aakashkumar S D

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Feb 16, 2025

Good course for starting with digital marketing.

By Chandra G

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Jan 20, 2023

Really enjoyed this course on building loyalty.

By Adrita G

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Mar 16, 2025

it was helpful. but could have been better

By Saad S

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Nov 1, 2022

it was great to be part of this course

By Nobuhle M

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Oct 20, 2024

I learned a lot and gained new skills

By Matt R

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Apr 6, 2023

good foundation of digital marketing.

By MIN W Y

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Feb 19, 2025

great because of enriching knowledge

By RIRIS Y

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Sep 5, 2024

super awesome to learn with coursera

By Adeyinka O

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Jan 25, 2025

Wonderful course. i learned a lot.

By MARIA G G D N

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May 13, 2025

muito legal, adorei, mandem mais.

By Nishpriya.S

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Dec 19, 2024

very good and effective to learn