El propósito de este MOOC es entregar las herramientas lingüísticas necesarias para la expresión de habilidades blandas en el contexto laboral, tales como: comunicación efectiva, escucha activa, gestión de reuniones, delegación de trabajo, manejo de conflictos y retroalimentación efectiva, de acuerdo a lo establecido en el nivel B1 del Marco Común Europeo de Referencia para las Lenguas (MCER).

English in the Workplace: Soft skills

Gain insight into a topic and learn the fundamentals.
124 reviews
Intermediate level
Some related experience required
Flexible schedule
1 week at 10 hours a week
Learn at your own pace
98%
Most learners liked this course
Skills you'll gain
- Interpersonal Communications
- Meeting Facilitation
- Communication
- Vocabulary
- Verbal Communication Skills
- Language Competency
- Constructive Feedback
- Conflict Management
- Social Skills
- Oral Comprehension
- Professional Development
- Oral Expression
- English Language
- Active Listening
- Professionalism
- Grammar
- Communication Strategies
- Delegation Skills
Details to know

Shareable certificate
Add to your LinkedIn profile
Assessments
10 assignments
Taught in English
See how employees at top companies are mastering in-demand skills

There are 5 modules in this course
Instructors
Instructor ratings
(51 ratings)

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Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

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Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

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Learner reviews
- 5 stars
78.22%
- 4 stars
18.54%
- 3 stars
2.41%
- 2 stars
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Showing 3 of 124
AA
Reviewed on Oct 31, 2024
It was great to have the opportunity to take this course. There is a lot of material that can increase my knowledge :D
NS
Reviewed on Dec 25, 2024
It's a great blend of communication and soft skills
EA
Reviewed on Feb 10, 2025
This course really helped me to learn new topics and also improved my English grammar and vocabulary.



