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Communicate Effectively: Business Email Templates

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Communicate Effectively: Business Email Templates

LearningMate

Instructor: LearningMate

Included with Coursera Plus

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Adapt email style for different audiences and apply approved templates to execute clear, professional business communications.

Details to know

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Recently updated!

January 2026

Assessments

3 assignmentsÂą

AI Graded see disclaimer
Taught in English

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This course is part of the Procurement & Sourcing Operations Specialization
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There are 2 modules in this course

This module focuses on the most critical element of communication: understanding your audience. You will learn why a one-size-fits-all approach to email fails. We will cover what makes a formal email different from an informal one and how to analyze the context to choose the right tone and structure. You will apply these skills by analyzing sample emails and assess your ability to identify the components of effective correspondence.

What's included

2 videos1 reading1 assignment

This module is about execution and efficiency. You will learn why templates are essential for maintaining consistency and professionalism. We will provide a library of approved email templates (what) and show you how to select the right one, personalize it, and follow protocol. You will apply these skills in a guided dialogue before being assessed in a final project where you draft a complete, professional email.

What's included

2 videos1 reading2 assignments

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LearningMate
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90 Courses1,564 learners

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