What Does a Technical Sales Engineer Do? Your 2026 Guide

Key takeaways

A technical sales engineer utilizes a blend of customer interaction and technical expertise to drive sales and enhance client satisfaction.

• Sales engineers make a median annual salary of $121,520 [1].

• Technical sales engineers provide client and sales engineering support to an organization.

• You can become a technical sales engineer by pursuing a bachelor’s degree in subjects such as engineering or business.

Discover more about this job and the skills you’ll need to decide if it’s the right direction for your career. Afterward, if you’re ready to grow your sales skill set, consider enrolling in the Salesforce Sales Operations Professional Certificate. In as little as three months, you’ll have the opportunity to learn how to build reports, charts, and dashboards in Salesforce to communicate relevant information about sales performance to stakeholders and executives. Upon completion, you can add this shareable credential to your resume or LinkedIn profile.

What does a technical sales engineer do?

As a technical sales engineer, you create compelling, easy-to-understand sales presentations to make complex products accessible to potential clients. In this position, you'll work with different departments, such as engineering and design, to tailor a product or service to a customer’s needs. This role involves customer service, sales acumen, and technical expertise. Technical sales engineers also look for ways to improve the sales process and optimize the customer experience. 

Like other sales professionals, a technical sales engineer participates in the sales process. You'll execute everything from transitioning a potential lead to an actual sales prospect to ensuring that your objectives as a salesperson match the organization's goals and the specific customers to whom you are selling. Technical sales engineers also make presentations that help influence businesses to purchase a specific product.

Tasks and responsibilities

The specific tasks of a technical sales engineer vary based on the organization. However, your role typically involves a blend of customer interaction and technical expertise to drive sales and ensure client satisfaction. Some general responsibilities you might expect include:

• Create weekly performance reports.

• Research the latest technology trends and assist in developing new products.

• Develop relationships with clients.

• Provide client support concerning any issues or questions about the products.

• Help ensure client retention and satisfaction.

• Update internal teams with product status presentations. 

• Discover cross-selling opportunities while reviewing customers’ design needs.

• Acquire robust technical knowledge of all products and specifications.

• Provide sales engineering support on products and services as needed.

• Explain products and assess customers' new equipment, products, or services needs.

What tools do technical sales engineers use?

Technical sales engineers use various tools to help make their workday more efficient. These tools create presentations, track sales, and communicate with clients. Some examples of these tools include:

• Automation: Tools like Calendly, Hootsuite, or Zapier streamline tasks.

• Customer relationship management (CRM): Tools like Salesforce help maintain relationships.

• Lead generation: Tools like OptinMonster or Apollo.io help identify potential customers.

• Business analytics: Tools like Tableau and Splunk help you find data insights.

• Collaboration: Tools like GitHub, Airtable, or Microsoft Teams help boost teamwork.

• Video conferencing: Tools like Webex, Google Meet, or Zoom make it easy to hold meetings with participants located in-house and in remote locations.

Technical sales engineer salary and job outlook

Technical sales engineers have a positive job outlook, with the US Bureau of Labor Statistics (BLS) estimating a 5 percent industry-wide growth through 2034 [1]. The median technical sales engineer salary in the US is $121,520 [1]. Because of the sales nature of the role, salaries tend to be a combination of a base salary rate and additional pay like bonuses or commissions.

How to become a technical sales engineer

Technical sales engineers need a strong background in sales and technology to qualify for this role, and once hired, the company might pair you with a mentor to learn additional techniques. Explore different avenues to develop these skills before applying for this role.

Earn a degree.

Technical sales engineers typically need a bachelor’s degree, usually in engineering, for consideration in this role. Often, these professionals choose a specialization for their degree that aligns with the products and services they are looking to sell. For example, someone interested in pharmaceutical technical sales might choose to gain a chemical engineering degree. Another option you might consider is a business degree.

Read more: What Is a Bachelor’s Degree? Types, Cost, and Application Requirements

Consider technical sales engineer certifications.

Certifications are also a good way to demonstrate technical or sales expertise and enhance your resume. Here are some certifications to consider and topics they cover:

• Certified Professional Sales Person (CPSP): This certification covers the basic principles of sales and influence. Its goal is to help learners gain more confidence, communicate with a personal approach, negotiate, and more.

• SMEI Certified Professional Salesperson (SCPS): This certification is designed for sales and account managers and those who want to transition into sales. Upon completion, you'll gain the necessary skills to become a successful sales professional.

• Project Management Professional (PMP): PMP is a globally recognized project management certification that tests a candidate's capability to manage processes, people, and business priorities.

Gain technical skills.

As a technical sales engineer, you require diverse skills to excel in your role, including technical skills that can help you effectively understand and communicate your products' complex features and benefits. Your technical expertise is useful for accurately assessing customer needs, providing insightful solutions, and addressing technical questions or issues that may arise, thereby ensuring customer satisfaction and facilitating successful sales.

Some technical skills that are useful in a technical sales engineer role include:

• Sales skills

• Project management

• Research skills

• Engineering, computer, and other technical skills

• Data analysis

Develop workplace skills.

Workplace skills are abilities associated with your personality and help you connect with others in a healthy fashion. Some workplace skills that are useful in a technical sales engineer role include:

• Interpersonal skills

• Communication skills

• Customer service

• Public speaking

• Teamwork

• Networking 

Gain experience in related technical sales engineer jobs.

Businesses tend to look for professionals with previous sales experience before hiring someone to work independently in a technical sales engineer role. Working as a sales representative is a good opportunity to learn about sales processes and gain hands-on experience. Some companies will train you once they hire you, allowing you to gain robust knowledge of their culture, customer base, and other business practices. Trainee positions, such as technical sales engineer intern while in school, and consultant roles if you are tech savvy but need to learn sales, are excellent ways to develop the skills required.

Paths to becoming a technical sales engineer

Once you’ve gained the education and experience necessary to meet the expectations of a technical sales engineer role, you’ll want to apply for applicable positions in industries that interest you.

Companies that hire technical sales engineers

As a technical sales engineer, you might work in various settings for companies in diverse industries, ranging from technology to manufacturing and beyond. According to Glassdoor, the top companies hiring technical sales engineers include [2]:

• IBM

• CaptiveAire

• GoDaddy

• Anton Paar USA

• ABB

• Concentrix

• Schneider Electric

• Google

Industries where technical sales engineers work

Industries that hire technical sales engineers include:

• Information technology support services

• Telecommunications services

• Machinery manufacturing

• Biotech and pharmaceuticals

• Chemical manufacturing

• Electronics manufacturing

• Finance

• Construction

• Energy

Is technical sales engineer a good job?

Pursuing a career as a technical sales engineer may be worth it for you if you enjoy focusing on the client-side of sales and ensuring that clients understand and get their needs met when it comes to technical products. Additionally, the median total salary for technical sales engineers is $145,000 a year, which includes bonuses, commissions, and profit-sharing [3].

Technical sales engineers vs. related roles

Technical sales engineers are different from other sales and related roles. This job requires you to provide specific presentations and explanations concerning complex technical products rather than taking on more general sales duties, such as identifying potential clients. Rather than focus on the business side of a sale, you'll focus more on the technical side as a technical sales engineer. While both roles require strong communication skills, technical sales engineers must possess the ability to simplify complicated tech language, while general sales reps must have strong negotiation skills. 

Explore our free career resources

Ready to take the next step in your career? Subscribe to our weekly LinkedIn newsletter, Career Chat, for industry updates, tips, and trends. Then, explore free, digital resources:

• Watch on YouTube: Is Sales the Perfect Career for YOU? Career Deep Dive

• Take a quiz: Career Test: What Career is Right for Me Quiz?

• Learn from experts: Becoming an AI Engineer: 7 Questions with an IBMer

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