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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
2,082 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

AC

Jun 11, 2020

Loved it! Learned a lot and the professor provided clear and informative videos. Definitely suggest for anyone interested in gaining a better understanding of effective communication.

TR

Feb 24, 2019

Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.

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301 - 325 of 532 Reviews for Improving Communication Skills

By Khaled K

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Jan 26, 2018

informative on various topics

By Amandeep S

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Jan 17, 2024

Very Informative! Thank you!

By Deleted A

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Oct 10, 2020

This course was informative.

By Moniruzzaman S

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Sep 27, 2020

It's really helpful. Thanks!

By Dorothy O

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Jun 15, 2020

Very clear and comprehensive

By Maitha

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Feb 10, 2018

very informative instructor

By Asmeret P

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Jan 21, 2023

Very informative Thank you

By Chutimon P

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Apr 20, 2020

Good module and applicable

By Aqib A

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Nov 16, 2017

Simply outstanding!!!!!!!!

By Dao A D

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Nov 17, 2021

This is very good course!

By Niti l

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May 14, 2020

It was a great learning .

By Julie C

•

Apr 30, 2020

Audited, but good course.

By pulin b

•

Jun 24, 2018

It is a very good course.

By Mian A H M

•

Oct 13, 2017

Very Useful and Effective

By VINOD K P

•

Apr 18, 2020

Learnt a lot. Thank You!

By Denilson G

•

Aug 21, 2024

really good to learn it

By Myriam P

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Apr 27, 2020

The Class was excellent

By Ciela J

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May 25, 2020

Suitable for everyone.

By Tan J F

•

Oct 8, 2018

Great course to learn!

By Vital

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Nov 25, 2019

Very nice!

Thank you!

By Panagiota N

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May 19, 2019

very interesting!!!!!

By Chinmay K

•

Jun 13, 2025

too much informative

By Mohamed S

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Oct 6, 2021

Great effort. thanks

By Kent Y

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May 3, 2020

It’s a great course!