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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
162,864 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

EG

Sep 30, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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9176 - 9200 of 10,000 Reviews for Technical Support Fundamentals

By Michael C

Aug 10, 2023

So far I feel like it is one of the most comprehensive college-level courses I've ever taken.

By Ramon S

Aug 9, 2023

Great Course!!!

Anyone could understands this Fundamentals, no matter how much knows about IT.

By Jamil B

Aug 6, 2023

I like it all de information

and the hard

work of the team help me too learn about

it support

By Muhammad W

Jul 25, 2023

The experience was awesome, I learned much new things and specially customer service dealing.

By Javier G E

Jul 13, 2023

A solid class with a huge amount of useful basic information. Happy Google put this together.

By Kawther S

Jul 4, 2023

very informative, but need to add more descriptive information about hardware and networking.

By Andrea C R

Jul 2, 2023

I enjoyed watching the videos with content and the enthusiastic and knowledgeable presenters.

By Syed A

Apr 18, 2023

Great course. Learned so much about the basics of IT from assembling a PC to Customer Service

By Janice C

Feb 28, 2023

I enjoyed learning about the digital hardware and software that I use everyday in more depth.

By Rony M

Feb 27, 2023

Excellent course. Very entertaining and quite good. I hope I can finish the remaining modules

By John I I

Jan 25, 2023

The information covered was taught in a very easy to comprehend manner. Thank you to the team

By Abiy M

Jan 13, 2023

It was a great course . It is comprehensive and easily comprehendible. Thanks for the chance.

By Etuk F

Jan 2, 2023

my life now has a meaning after this course, was taken. i'm so glad that i'm a step ahead of.

By benjamin m

Dec 21, 2022

Beautiful and the best fundamental that all the words i can say because it touch every basics

By Tezza V

Dec 14, 2022

Some technical errors in the first 2 weeks tests, but all around great course!! I enjoyed it!

By PEM T

Dec 2, 2022

Thanks Google IT support, the course opened my door and I am still on the way to verify my ID

By Patrick L

Dec 2, 2022

The online learning platform is ideal for us in other continents. I enjoyed every part of it.

By SABBAR A

Nov 25, 2022

Its an amazing experience and my first ever online learning course. Thanks coursera & Google

By William H

Nov 21, 2022

I didn't know I could learn so much in such little time. Great content. Thank you so much.

By binta o

Oct 26, 2022

AMAZING. VERY EASY TO UNDERSTAND AND BEGINNER-FRIENDLY. I WILL RECOMEND THIS COURSE ANY DAY

By Stefan N

Oct 22, 2022

It was just great and easy to understand the concepts due to the explanation of the experts.

By Babatunde D S

Oct 13, 2022

Very good. The videos and the transcripts helped. The hands-on, practicals too really helped.

By Alex K

Oct 13, 2022

Its a very good course it has taught me alot ,i love It and the topics were well presented .

By Ronald J

Oct 10, 2022

This was an excellent Intruduction to the IT Field coming from a computer science graduate!!

By Bill K

Oct 6, 2022

Course was great and I believe the skills got will impact my career. Thanx Google & Coursera