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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,971 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

LB

Mar 4, 2026

Thank you Google! This specialization meant the beginning of a new and exciting career for me :). It took me looonger than expected to complete it, but the goal was achieved!

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By Madhan M

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Mar 21, 2024

good

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Mar 15, 2024

GOOD

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Jan 17, 2024

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Dec 30, 2023

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Dec 27, 2023

nice

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Dec 13, 2023

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Dec 11, 2023

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Nov 26, 2023

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Nov 24, 2023

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Nov 16, 2023

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Oct 29, 2023

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Sep 25, 2023

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Sep 11, 2023

best

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Aug 26, 2023

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Aug 26, 2023

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May 29, 2023

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Apr 27, 2023

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Mar 25, 2023

nice

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Feb 9, 2023

GOOD

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Jan 16, 2023

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Dec 10, 2022

nice

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Nov 20, 2022

good

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Aug 27, 2022

reat

By Arief A

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Dec 28, 2025

sip