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Learner Reviews & Feedback for Human Factors in AI by Duke University

4.7
stars
220 ratings

About the Course

This third and final course of the AI Product Management Specialization by Duke University's Pratt School of Engineering focuses on the critical human factors in developing AI-based products. The course begins with an introduction to human-centered design and the unique elements of user experience design for AI products. Participants will then learn about the role of data privacy in AI systems, the challenges of designing ethical AI, and approaches to identify sources of bias and mitigate fairness issues. The course concludes with a comparison of human intelligence and artificial intelligence, and a discussion of the ways that AI can be used to both automate as well as assist human decision-making. At the conclusion of this course, you should be able to: 1) Identify and mitigate privacy and ethical risks in AI projects 2) Apply human-centered design practices to design successful AI product experiences 3) Build AI systems that augment human intelligence and inspire model trust in users...

Top reviews

RA

Sep 16, 2023

It is an excellent course for anyone in the Data Science field.

AG

Apr 2, 2025

Great content, reasonable effort required to complete the course.

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51 - 53 of 53 Reviews for Human Factors in AI

By fernanda m

Dec 4, 2025

The course presents solid concepts and strong product examples. The content is good. However, the learning experience is weakened by the slide design: the slides are text-heavy, visually simple, and offer little support for understanding. The instructor mostly reads the slides, which makes the sessions less engaging and reduces clarity of the key points. On the positive side, the exercises are well designed. They are practical, well-timed, and create meaningful repetition of the core concepts, which helps reinforce learning despite the weak slide deck. In summary: good content and excellent exercises, but the slides and course style limit the overall effectiveness of the course.

By Swapnil S

Feb 23, 2026

superficial

By Marco S

Apr 8, 2026

content of the course is good and interesting, but finishing the peer work with creating a video is a no go. Specially for upload the video to a public cloud or video sharing platform such as YouTube. There should be also a more formal way to pass the exam, this is a content topic and not a selling or marketing course.