Communicate Effectively: Business Email Templates is a beginner-level course designed for professionals who need to write clear, courteous, and effective emails in a business context. In today's workplace, especially in fields like procurement, your emails are a direct reflection of your professionalism. Inconsistent or poorly toned messages can lead to misunderstandings with suppliers and confusion among internal teams, especially with cross-cultural communications. This course provides the foundational skills to communicate with confidence and precision.
Communicate Effectively: Business Email Templates
Gain next-level skills with Coursera Plus for $199 (regularly $399). Save now.
Communicate Effectively: Business Email Templates
This course is part of Procurement & Sourcing Operations Specialization
Instructor: LearningMate
Included with
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
1 hour to complete
Flexible schedule
Learn at your own pace
What you'll learn
Adapt email style for different audiences and apply approved templates to execute clear, professional business communications.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
January 2026
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the Procurement & Sourcing Operations Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 2 modules in this course
This module focuses on the most critical element of communication: understanding your audience. You will learn why a one-size-fits-all approach to email fails. We will cover what makes a formal email different from an informal one and how to analyze the context to choose the right tone and structure. You will apply these skills by analyzing sample emails and assess your ability to identify the components of effective correspondence.
What's included
2 videos1 reading1 assignment
This module is about execution and efficiency. You will learn why templates are essential for maintaining consistency and professionalism. We will provide a library of approved email templates (what) and show you how to select the right one, personalize it, and follow protocol. You will apply these skills in a guided dialogue before being assessed in a final project where you draft a complete, professional email.
What's included
2 videos1 reading2 assignments
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Offered by
Explore more from Business Essentials
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.