IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Stanford University
Skills you'll gain: Patient Communication, Patient-centered Care, Caregiving, Patient Advocacy, Patient Education And Counseling, Cultural Responsiveness, Mental Health Diseases and Disorders, Interpersonal Communications, Care Management, Communication, Stress Management, Discussion Facilitation, Family Support
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Epidemiology, Diagnostic Tests, Research Design, Public Health and Disease Prevention, Biostatistics, Clinical Research, Public Health, Preventative Care, Data Collection, Research Methodologies, Program Evaluation, Risk Analysis, Quantitative Research, Health Policy, Statistical Analysis, Research, Sample Size Determination, Regression Analysis, Data Analysis
Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Business Modeling
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: 3D Modeling, Emerging Technologies, Manufacturing Processes, Computer-Aided Design, Industrial Design, Prototyping, Materials science, Business Economics, Product Development, Innovation, New Product Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Management, Quality Assurance, Risk Management, Procurement, Project Risk Management, Project Controls, People Management, Project Management, Quality Management, Cost Management, Project Planning, Contract Management, Resource Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Sales Enablement, Sales Pipelines, Data Management, Business Process, User Accounts, Customer Relationship Management (CRM) Software, Sales Development, Stakeholder Engagement, Customer Engagement, Dashboard, Automation, Cloud Computing
Beginner · Specialization · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Curriculum Development, Teaching, Education and Training, Instructional and Curriculum Design, Course Development, Instructional Strategies, Pedagogy, Student-Centred Learning, Collaboration, Learning Theory, Planning
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Business Planning, Feasibility Studies, Entrepreneurship, Market Opportunities, Innovation, New Business Development, Business Strategies, Ideation, Business Process, Financial Analysis, Business Operations, Marketing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Amazon Web Services, AWS Identity and Access Management (IAM), Virtual Private Networks (VPN), Identity and Access Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Computing, Virtual Networking, Network Routing, Network Security, Wide Area Networks, User Accounts, Load Balancing
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Recognizing Others, Team Motivation, Tactfulness, Performance Review, Performance Management, Employee Performance Management, Staff Management, Emotional Intelligence, Coaching, Creativity, Communication
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks