IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Virtual Teams, Professional Development, Client Support, Diversity Equity and Inclusion Initiatives, Trustworthiness, Workforce Development, Recruitment, Ethical Standards And Conduct, Client Services, Relationship Management, Talent Pipelining, Rapport Building, Telecommuting, Needs Assessment, Employee Onboarding
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

The Pennsylvania State University
Skills you'll gain: Infectious Diseases, Infection Control, Epidemiology, Public Health and Disease Prevention, Microbiology, Public Health, Immunology, Preventative Care, Social Sciences, Community Health, Medical Science and Research, Biology, Social Network Analysis, Case Studies
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Social Impact, Artificial Intelligence, Research Reports, Socioeconomics, Environmental Monitoring
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Employee Coaching, Empathy & Emotional Intelligence, Recognizing Others, Smart Goals, Emotional Intelligence, Employee Engagement, Employee Surveys, Employee Performance Management, Human Resources Management and Planning, Constructive Feedback, Team Collaboration, Goal Setting, People Development, Empathy, Coaching, Business Communication, Data Analysis, Prompt Engineering, Microsoft Copilot, Generative AI
Intermediate · Course · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Information Architecture, Persona (User Experience), UI/UX Strategy, User Experience Design, Web Design, User Interface and User Experience (UI/UX) Design, User Experience, Wireframing, User Interface (UI), User Research, UI/UX Research, Web Design and Development, User Centered Design, Design Strategies, Persona Development, Design Research, Mockups, Usability Testing, Software Development Methodologies, Target Audience
Intermediate · Course · 1 - 3 Months

Skills you'll gain: PySpark, Data Lakes, Databricks, Data Pipelines, Apache Spark, Data Architecture, Data Transformation, Data Infrastructure, MLOps (Machine Learning Operations), Extract, Transform, Load, Data Processing, Data Manipulation, Data Cleansing, Data Validation, Data Maintenance, Data Management, Python Programming, Data Entry, SQL, Data Collection
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Go To Market Strategy, Product Marketing, Campaign Planning, Product Lifecycle Management, Marketing Planning, Campaign Management, Dependency Analysis, Marketing Effectiveness, Plan Execution, Marketing Budgets, Marketing Channel, Conversion Funnel Analysis, Milestones (Project Management), Planning, Release Management, Resource Allocation, Coordinating, Cross-Functional Collaboration, Marketing Analytics, Customer Acquisition Management
Beginner · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Motivational Interviewing, Psychological Evaluations, Cognitive Behavioral Therapy, Mental Health Diseases and Disorders, Mental Health Therapies, Behavioral Health, Mental and Behavioral Health, Psychiatry, Psychotherapy, Clinical Psychology, Behavior Management, Psychosocial Assessments, Cultural Responsiveness, Mental Health, Diversity Awareness, Behavioral Management, Health Promotion, Psychology, Experimentation, Goal Setting
Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Asset Protection, Loss Prevention, Fraud detection, Deposit Accounts, Investments, Estate Planning, Portfolio Risk, Financial Planning, Wealth Management, Safety and Security, Risk Management, Risk Appetite, Asset Management, Risk Analysis, Risk Mitigation, Contingency Planning, Tax Planning, Account Strategy, Banking
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Generative AI Agents, Prompt Engineering, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, AI Security, Model Deployment, Large Language Modeling, Application Deployment, Development Environment, Security Testing, Responsible AI, Virtual Environment, Software Development, Python Programming, Software Testing, Microsoft Visual Studio, Computer Programming, Software Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Time Series Analysis and Forecasting, Data-Driven Marketing, Key Performance Indicators (KPIs), Marketing Strategies, Marketing Effectiveness, Marketing Automation, AI Personalization, Strategic Marketing, Advanced Analytics, Marketing, Forecasting, Customer Analysis, Data Preprocessing, Trend Analysis, Digital Marketing, Performance Measurement, Data-Driven Decision-Making, Generative AI, Data Science
Intermediate · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Organizational Change, Change Management, Leadership Development, Business Leadership, Organizational Leadership, Business Transformation, Leadership, Strategic Leadership, Team Leadership, Culture Transformation, Communication Strategies, Risk Management Framework, Risk Management, Project Risk Management, Sprint Retrospectives, Strategic Communication, Project Scoping, Communication Planning, Stakeholder Management, Employee Engagement
Beginner · Course · 1 - 3 Months