IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Pearson
Skills you'll gain: Linux Administration, Operating System Administration, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Linux Commands, System Configuration, Desktop Support, Network Monitoring, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, Event Monitoring, User Interface (UI), Data Management, User Accounts, File Systems, OS Process Management
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls, Database Management
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Linux Servers, Operating System Administration, Red Hat Enterprise Linux, Ubuntu, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Monitoring, Network Administration, General Networking, Software Installation, Performance Tuning, Service Management, Network Protocols
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Information Technology Operations, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Accident Prevention, Software Installation, General Networking
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Virtualization and Virtual Machines, Network Administration, Virtual Machines, General Networking, Virtualization, Computing Platforms, Network Troubleshooting, Network Support, Network Security, Cloud Computing, Security Controls, Networking Hardware, Virtual Private Networks (VPN), Mobile Security, Local Area Networks, Information Technology Operations, Firewall, Hardware Troubleshooting, Information Systems Security
Intermediate · Course · 1 - 3 Months

Total Seminars
Skills you'll gain: Mobile Security, Email Security, Cloud Computing, Information Technology Operations, Security Controls, Computer Security, Desktop Support, Endpoint Security, Network Troubleshooting, Hardening, Security Awareness, Technical Support, Help Desk Support, IT Infrastructure, IT Management, System Support, Mobile Development, Document Control, Operational Analysis, Operational Performance Management
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, Unix, Linux Servers, Linux Commands, User Provisioning, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Operating Systems, Data Storage Technologies
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Virtualization, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Operating System Administration, Computer Systems, Virtual Machines, Operating Systems, Hardware Troubleshooting, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery
Beginner · Course · 1 - 3 Months

Total Seminars
Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Hardware Architecture, Peripheral Devices, System Support, Safety Standards, System Configuration, Computer Systems, Computer Architecture, Memory Management, Microarchitecture, IT Infrastructure, Information Technology, IT Management, Computer Programming, IT Service Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, Client Support, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, AI Integrations, Customer experience improvement, Customer Insights, Automation, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Dashboard Creation, Collaborative Software, Management Reporting, Developing Training Materials, Problem Management, Data Presentation, Problem Solving, Performance Reporting, Data Analysis, End User Training and Support, Training and Development, Jira (Software), Network Troubleshooting, Trend Analysis, User Feedback, Data-Driven Decision-Making, Technical Support, Stakeholder Management, Document Management
Intermediate · Specialization · 3 - 6 Months