Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Microsoft
Skills you'll gain: Workforce Planning, Human Resources Management and Planning, Workforce Development, Human Resource Strategy, Microsoft Copilot, People Analytics, Stakeholder Communications, Plan Execution, Microsoft 365, Presentations, Return On Investment, Change Management, Strategic Decision-Making, Microsoft Power Platform, Financial Analysis, Organizational Change, Microsoft Office, Leadership Development, Corporate Strategy, Business
Advanced · Course · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: Project Management Institute (PMI) Methodology, Responsible AI, Stakeholder Engagement, Stakeholder Management, Project Management Life Cycle, Feasibility Studies, Data Preprocessing, Artificial Intelligence, Project Management, Stakeholder Analysis, Project Scoping, Data Ethics, Data Management, Generative AI, Data Pipelines, Data Governance, Data Quality, Business Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Reporting, Dashboard, Data Visualization, Dashboard Creation, Interactive Data Visualization, Microsoft Excel, Heat Maps, Trend Analysis, Excel Formulas, Analysis, Spreadsheet Software, Data Validation, Sales, Data Analysis, Business Analysis, Real Time Data, Microsoft Project, Business, Decision Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Health Care Administration, Health Systems, Cost Control, Health Policy, Health Administration, Financial Management, Health Care, Demand Planning, Insurance, Health Care Procedure and Regulation, Supply And Demand, Forecasting, Economics, Insurance Policies, Financial Systems, Utilization Management, Resource Utilization, Community Health, Decision Making, Resource Allocation
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Territory Management, Cold Calling, Regional Sales, Consultative Selling, Lead Generation, Selling Techniques, Sales Training, B2B Sales, Sales Management, Agentic Workflows, Closing (Sales), Sales, Sales Operations, AI Personalization, Generative AI Agents, Sales Pipelines, Business Strategy, Customer Engagement, Customer Analysis, Campaign Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Project Controls, Project Schedules, Work Breakdown Structure, Cost Management, Project Management Software, Project Management Life Cycle, Budget Management, Project Performance, Project Management, Project Planning, Resource Planning, Planning, Scheduling, Resource Utilization, Budgeting, Performance Analysis, Estimation, Analysis, Environment, Decision Making
Mixed · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Blockchain, Program Development, Cryptographic Protocols, Development Environment, Web Development Tools, Integrated Development Environments, Programming Principles, Solution Design, Business Logic, Event-Driven Programming, Application Deployment, Transaction Processing, Development Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Data Collection, Surveys, Case Studies, Culture Transformation
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Education Software and Technology, ChatGPT, Student Engagement, AI literacy, Generative AI, AI Enablement, Responsible AI, Data Ethics, Artificial Intelligence, Instructional Design, Prompt Engineering, AI Integrations, Data-Driven Decision-Making, Design Strategies, Ethical Standards And Conduct, Data Collection, Data Analysis, Strategic Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operational Risk, Predictive Modeling, Risk Modeling, Risk Analysis, Probability, Statistical Methods, Statistical Analysis, Financial Analysis, Credit Risk, Financial Management, Financial Data, Risk Management, Probability Distribution, Statistical Hypothesis Testing, Finance, Analysis, Probability & Statistics, Statistics, Variance Analysis, Decision Making
Mixed · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Writing, Writing and Editing, Storytelling, Peer Review
Beginner · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: Responsible AI, Social Impact, Community Development, Community Outreach, AI literacy, Design Thinking, Case Studies, Human Centered Design, Scenario Testing
Beginner · Course · 1 - 4 Weeks