IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Medical Support, Technical Support, Health Informatics, Information Technology Operations, Health Care, Issue Tracking, Change Control, Medical Devices, Network Troubleshooting, Change Requests, Disaster Recovery, Technical Documentation, General Networking
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Cloud Management, Customer Support, Amazon Web Services, Technical Support and Services, Oral Expression, Customer and Client Support, Communication, Consultative Approaches, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Network Troubleshooting, Technical Support and Services, Technical Support, Interviewing Skills, Solution Architecture, Amazon Web Services, Client Support, Cloud Applications, Customer Support, Cloud Computing Architecture, Web Presence, Customer and Client Support, Cloud Computing, Cloud Services, Professional Networking, Recruitment, Technical Documentation, Active Listening, Gap Analysis
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, Package and Software Management, System Monitoring, Graphical Tools, Software Installation, File Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration, Software Configuration Management, System Configuration, Public Key Infrastructure
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Linux, Linux Commands, Operating System Administration, TCP/IP, Authorization (Computing), System Configuration, Hardening, Network Monitoring, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, User Accounts, Service Management, OS Process Management, File Management, Dependency Analysis
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Operating System Administration, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Linux Commands, System Configuration, Desktop Support, Network Monitoring, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, Event Monitoring, User Interface (UI), Data Management, User Accounts, File Systems, OS Process Management
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Ubuntu, Linux, Bash (Scripting Language), Linux Commands, Linux Administration, Command-Line Interface, Operating System Administration, Unix Shell, File Management, Shell Script, grep, Software Installation
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, Red Hat Enterprise Linux, Ubuntu, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Monitoring, Network Administration, General Networking, Software Installation, Performance Tuning, Network Protocols, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, Linux Servers, System Configuration, Linux Commands, Operating System Administration, Systems Administration, File Systems, Operating Systems, Virtualization, Data Sharing, Virtual Machines, Information Technology, Data Storage Technologies
Advanced · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, User Accounts, Data Storage Technologies, User Provisioning, Operating Systems, Data Storage, Information Technology Operations, Security Controls, Software Installation, Desktop Support, Microsoft Windows, System Configuration, Linux, Information Systems Security, Systems Administration, Performance Tuning, IT Infrastructure, Mac OS, Information Technology, Group Policy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Computing Platforms, Computer Programming, Python Programming, Application Development, System Software, Linux, Application Design, Microsoft Windows, Mac OS, Package and Software Management, Open Source Technology, Software Development
Beginner · Course · 1 - 4 Weeks