IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Information Architecture, Auditing, Cloud Management, Content Management Systems, Document Management, Technical Documentation, Collaborative Software, Software Documentation, Information Management, Document Control, IT Management, Content Management, Content Optimization, Data Governance, Technical Writing, Proposal Development, Proposal Writing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scope Management, Project Scoping, Stakeholder Management, Project Management, Agile Project Management, Project Controls, Stakeholder Engagement, Expectation Management, Project Estimation, Stakeholder Communications, Conflict Management, Resource Management, Team Leadership, Verbal Communication Skills, Resource Allocation, Communication, Discussion Facilitation, Communication Strategies, Project Planning, Team Management
Beginner · Course · 1 - 3 Months
Cisco Learning and Certifications
Skills you'll gain: Multiprotocol Label Switching, Network Planning And Design, Virtual Private Networks (VPN), Network Troubleshooting, Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Engineering, Network Routers, Network Monitoring, Network Routing, Network Performance Management, Network Support, Network Protocols, Service Level, Network Architecture, Virtual Networking, Data Structures, Configuration Management, Network Security
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Data Ethics, Responsible AI, Software Documentation, Compliance Auditing, Ethical Standards And Conduct, Compliance Management, Auditing, Technical Documentation, Case Studies, Model Deployment, Auditors Report, Model Evaluation, Accountability Frameworks, MLOps (Machine Learning Operations), Accountability, Report Writing, Performance Metric
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: AI Enablement, Scalability, Procurement, AI Workflows, Process Improvement, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Operating Expense, Mergers & Acquisitions, Business Valuation, Operating Cost, Financial Forecasting, Working Capital, Cash Management, Capital Expenditure, Financial Management, Revenue Management, Expense Management, Cash Flow Forecasting, Financial Analysis, Accounts Payable and Receivable, Growth Strategies, Financial Planning, Revenue Forecasting, Return On Investment, Corporate Finance, Risk Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Google Ads, Pay Per Click Advertising, Advertising Campaigns, Bidding, Online Advertising, Campaign Management, Keyword Research, Data-Driven Marketing, Content Optimization, Digital Advertising, Digital Marketing Campaigns, Performance marketing, Search Engine Marketing, Copywriting, Campaign Planning, Data-Driven Decision-Making, Customer experience improvement, Quality Assessment
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Excel, Excel Formulas, Excel Macros, Data Visualization, Consolidation, Forecasting, Spreadsheet Software, Microsoft 365, Pivot Tables And Charts, Data Sharing, Data Analysis Software, Data Mapping, Productivity Software, Collaborative Software, Data Integration, Data Analysis, Data Entry, Document Management, Data Management, User Interface (UI)
Advanced · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Deployment, Kubernetes, Application Deployment, Cloud Hosting, Google Cloud Platform, Docker (Software), Cloud-Native Computing, Cloud Applications, CI/CD, Scalability, Containerization, Build Tools
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Cyber Threat Intelligence, Computer Security Incident Management, Threat Modeling, Zero Trust Network Access, Security Management, DevSecOps, Incident Response, Threat Detection, Identity and Access Management, Application Security, Cybersecurity, Data Security, Microsoft Azure, Cyber Security Strategy, Security Strategy, IT Security Architecture, Cloud Security, Cyber Operations, Network Security
Advanced · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Proposal Writing, Proposal Development, Sales Process, Enterprise Sales, Sales Management, Business Writing, B2B Sales, Sales Presentations, Business Strategies, Target Audience
Mixed · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Decision Making, Critical Thinking, Strategic Thinking, Problem Solving, Self-Awareness, Mitigation, Constructive Feedback, Conflict Management, Learning Strategies, Negotiation, Personal Development, Professional Development
Beginner · Course · 1 - 4 Weeks