IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Generally Accepted Accounting Principles (GAAP), Bookkeeping, Variance Analysis, General Accounting, Accounting Records, Accounting, Standard Accounting Practices, Audit Planning, Compliance Auditing, Auditing, Accounting Systems, Document Management, Financial Auditing, Ledgers (Accounting), Record Keeping, Auditors Report, Compliance Reporting, Verification And Validation, File Management, Compliance Training
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operational Efficiency, Leadership Studies, IT Service Management, Key Performance Indicators (KPIs), Stakeholder Management, Performance Measurement, Performance Metric, Stakeholder Communications, Service Level, Drive Engagement, Team Building, Service Management, Team Performance Management, Business Metrics, Business Leadership, Team Management, Business Communication, Performance Improvement, Data Analysis, Continuous Improvement Process
Intermediate · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Containerization, Kubernetes, Application Deployment, Google Cloud Platform, Cloud-Native Computing, Cloud Deployment, Capacity Management, Application Development, Scalability, System Configuration, System Monitoring
Beginner · Project · Less Than 2 Hours
Skills you'll gain: Compliance Reporting, Prompt Engineering, Google Gemini, AI Workflows, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Report Writing, Business Reporting, AI Integrations, Governance Risk Management and Compliance, Business Process Automation, Data Validation, Operational Efficiency, Process Analysis, Process Design, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Deployment, Data Pipelines, Continuous Integration, Application Deployment, IT Automation, Docker (Software), Verification And Validation, Containerization, Software Engineering, Azure DevOps, Data Validation, GitHub, Continuous Monitoring, System Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Security Strategy, Threat Modeling, Fraud detection, Data Security, Security Controls, Security Awareness, Operational Risk, Threat Detection, Information Systems Security, Threat Management, Key Management, Security Engineering, Payment Systems, Encryption, Infrastructure Security, Regulatory Compliance, Network Protocols, Financial Regulation, Scripting, Scalability
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Network Security, Virtual Private Networks (VPN), Authentications, Firewall, Authorization (Computing), Computer Security, Remote Access Systems, Cybersecurity, General Networking, Network Monitoring, Identity and Access Management, Security Controls, IT Automation, Software-Defined Networking, Wireless Networks, Dynamic Host Configuration Protocol (DHCP), Virtual Local Area Network (VLAN), Network Routers, Network Routing, Encryption
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data-Driven Marketing, Web Analytics, Customer Engagement, Digital Analysis, Technical Communication, Campaign Management, Analysis, Performance Metric, Data-Driven Decision-Making, Descriptive Analytics, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Technical Support, Technical Support and Services, Email Security, Data Access, Systems Administration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Cold Calling, Booking (Sales), Setting Appointments, Systems Integration, Personalized Campaigns, No-Code Development, Calendar Management, Technical Sales, Automation, AI Personalization, Scripting, Scheduling
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Prompt Patterns, AWS SageMaker, Generative AI Agents, AI Integrations, Amazon Web Services, Infrastructure as Code (IaC), AI Security, AI Enablement, Generative AI, DevOps, IT Automation, AI Personalization, AWS CloudFormation, AI Workflows, Computer Programming, Computer Programming Tools, Artificial Intelligence, Autoencoders, Building Codes
Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Culture, Higher Education, Cultural Diversity, Diversity Awareness, Social Impact, Emerging Technologies
Mixed · Course · 1 - 4 Weeks