IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: General Data Protection Regulation (GDPR), Performance Testing, Multi-Factor Authentication, Information Architecture, Performance Stress Testing, Security Controls, Information Privacy, Compliance Auditing, Performance Tuning, Vulnerability Scanning, Software Documentation, Authentications, ISO/IEC 27001, Penetration Testing, User Accounts, Enterprise Security, Technical Documentation, Single Sign-On (SSO), Security Assertion Markup Language (SAML), End User Training and Support
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: OpenAI, OpenAI API, Development Environment, DeepSeek API, Agentic Workflows, AI literacy, Application Development, Game Design, Agentic systems, Email Automation, Web Scraping
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Financial Reporting, International Financial Reporting Standards, Reconciliation, Financial Accounting, Accounting Records, Bookkeeping, Financial Statements, Accruals, Accounting, General Accounting, Cash Flows
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Ansible, IT Automation, Devops Tools, Infrastructure As A Service (IaaS), Jenkins, IT Infrastructure, Infrastructure Architecture, DevOps, CI/CD, Continuous Integration, Cloud Infrastructure, Serverless Computing, Application Servers, Continuous Deployment, Role-Based Access Control (RBAC), Automation, Servers, Scripting, Configuration Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Canva (Software), Visual Storytelling, Color Theory, Digital Design, Color Matching, Graphic and Visual Design, Graphic Design, Creative Design, Collaborative Software, Marketing, Advertising
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Electronic Components, Schematic Diagrams, Prototyping, Hardware Design, Electronics, Engineering Design Process, Electronic Hardware, Technical Design, Wiring Diagram, Diagram Design, Drafting and Engineering Design, Electronics Engineering, Electronic Systems, Electrical Wiring, Design Software, Manufacturing Standards, Technical Standard, Workflow Management, Data Visualization, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Technical Support and Services, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Incident Management, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Experimentation, Research Design, Statistical Modeling, Machine Learning Methods, Statistical Methods, Applied Machine Learning, Supervised Learning, Logistic Regression, Predictive Modeling, Machine Learning Algorithms, Statistical Programming, Model Training, Statistical Analysis, Statistical Inference, Simulation and Simulation Software, Probability & Statistics, Data Science, Data Visualization, Simulations, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Lean Six Sigma, Pareto Chart, Six Sigma Methodology, Statistical Process Controls, Regression Analysis, Quality Improvement, Generative AI, Quality Monitoring, Quality Management, Process Improvement, ChatGPT, Customer Analysis, Data Analysis, Lean Methodologies, Customer Insights, Statistical Analysis, Data-Driven Decision-Making, Statistical Methods
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Text Mining, Data Mining, Time Series Analysis and Forecasting, Classification Algorithms, Artificial Neural Networks, Trend Analysis, Unstructured Data, Regression Analysis, Machine Learning Algorithms, Supervised Learning, Feature Engineering, Unsupervised Learning, Predictive Modeling, Forecasting, Deep Learning, Data Preprocessing
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Sprint Retrospectives, Driving engagement, Service Recovery, Drive Engagement, User Feedback, Customer Engagement, Product Lifecycle Management, Technical Product Management, End User Training and Support, Product Improvement, Knowledge Transfer, Change Management, Active Listening, Customer experience improvement, Performance Review, Product Strategy, Constructive Feedback, Program Evaluation, Decision Making, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months