IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Failure Analysis, Root Cause Analysis, Analysis, Memory Management, Complex Problem Solving, Correlation Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cybersecurity, General Networking, Cyber Threat Intelligence, Cyber Attacks, Endpoint Security, Infrastructure Security, Network Routing, Threat Detection, Computer Security, Network Administration, Firewall, Endpoint Detection and Response, Wireless Networks, Cloud Computing, Information Technology Infrastructure Library
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Administration, Role-Based Access Control (RBAC), Data Sharing, User Provisioning, Systems Administration, Security Controls, Data Access, User Accounts, System Configuration, Workflow Management, Data Validation, Identity and Access Management, Information Architecture, Calendar Management, Data Integrity, Data Quality, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Security Controls, Scalability, Data Governance, Cloud Management, Data Management, Performance Tuning, Microsoft Azure, Metadata Management, IT Security Architecture, Azure Active Directory, Disaster Recovery, Data Security, Big Data, Cloud Computing Architecture, Identity and Access Management, Encryption
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Color Matching, Photo Editing, Creative Design, Design Software, Design Elements And Principles, Typography, Graphic Design, Content Creation, Content Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Team Building, Presentations, Team Management, Collaborative Software, Project Design, Data Sharing, Social Media, Graphic Design, Content Creation, User Accounts, Marketing Materials, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Artificial Intelligence, LLM Application, Large Language Modeling, Embeddings, AI Integrations, Generative AI, Natural Language Processing, Python Programming, Application Programming Interface (API), Scripting
Intermediate · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Data Governance, Data Warehousing, Extract, Transform, Load, Data Integration, Cloud Development, Data Quality, Cloud Engineering, Cloud-Based Integration, Data Infrastructure, Data Management, Cloud-Native Computing, Data Architecture, Data Pipelines, Data Processing, Process Design, DevOps, Data Store, Business Process Modeling, Cloud Deployment, Dataflow
Mixed · Course · 1 - 3 Months

Skills you'll gain: Real Time Data, Transaction Processing, Application Development, .NET Framework, Systems Integration, Data Access, Event-Driven Programming, Performance Tuning, Programming Principles, System Implementation
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Cloud Solutions, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Terraform, Cloud Computing, Load Balancing, Cloud Platforms, Cloud Services, Cloud Management, Infrastructure as Code (IaC), Cloud Deployment, Virtual Private Networks (VPN), Virtual Machines, Virtual Networking, IT Automation, Managed Services, Scalability
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Data Integration, Extract, Transform, Load, Metadata Management, Amazon Redshift, Amazon Web Services, Data Pipelines, Data Processing, Data Warehousing, Amazon S3, Automation, Data Management, Cloud-Native Computing, Data Transformation, Serverless Computing, Process Optimization, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Model Deployment, Model Optimization, Serverless Computing, Cloud Deployment, Generative AI, Cloud Platforms, AI Integrations, Application Deployment, Cloud-Based Integration, Containerization, Scalability
Beginner · Course · 1 - 4 Weeks