IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft PowerPoint, Microsoft 365, Microsoft Office, Presentations, Multimedia, Animations, Data Visualization, Collaborative Software, Productivity Software, Collaboration, Sales Presentations, Security Controls, Graphic and Visual Design, User Interface (UI), Graphics Software
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Diplomacy, International Relations, Crisis Intervention, Sustainable Development, Political Sciences, Public Policies, Social Justice, Governance, Advocacy, Policy Analysis, Human Development, World History, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jenkins, CI/CD, Continuous Integration, Application Deployment, Continuous Delivery, Build Tools, Application Servers, DevOps, User Accounts, Software Configuration Management, System Configuration, Git (Version Control System)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GitHub, Git (Version Control System), Version Control, Collaborative Software, Software Versioning, Software Configuration Management, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Shell Script, Bash (Scripting Language), Unix Shell, Package and Software Management, Command-Line Interface, Docker (Software), Software Installation, Remote Access Systems, Linux Commands, Linux, OS Process Management, User Accounts, Containerization, Linux Servers, System Configuration, Linux Administration, File Management, Software Development, Git (Version Control System)
Beginner · Course · 3 - 6 Months

University of Arizona
Skills you'll gain: Integrated Marketing Communications, Persona Development, Consumer Behaviour, Marketing Psychology, Target Audience, Marketing Strategies, Strategic Marketing, Marketing, Customer Insights, Brand Strategy, Marketing Communications, Branding, Storytelling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Sales Training, Sales Strategy, Sales Process, Negotiation, Customer Success Management, Customer Relationship Building, Customer Relationship Management, Customer Retention, Contract Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Controls, Project Performance, Issue Tracking, Project Management Software, Real Time Data, Stakeholder Communications, Dashboard, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Strategy, Process Optimization, Operational Analysis, Contingency Planning, Business Process Reengineering, Business Planning, Process Improvement, Organizational Strategy, Strategic Decision-Making, Competitive Analysis, Strategic Leadership, Business Analysis, Organizational Effectiveness, Operational Efficiency, Program Evaluation, Performance Measurement, Business Operations, Portfolio Management, Operations Management, Business
Beginner · Specialization · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Electronic Components, Semiconductors, Electronics, Electrical Engineering, Basic Electrical Systems, Electronics Engineering, Engineering Analysis, Schematic Diagrams
Mixed · Course · 1 - 3 Months