IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Timelines, Design, Graphic Design, File Management, Collaborative Software, Data Management
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: LLM Application, Token Optimization, Large Language Modeling, Model Optimization, Fine-tuning, Performance Tuning, Generative AI
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Machine Learning Algorithms, AWS SageMaker, Responsible AI, Applied Machine Learning, Model Optimization, Artificial Intelligence, Machine Learning, Prompt Engineering, Amazon Bedrock, Amazon Web Services, Data Ethics, Model Deployment, Supervised Learning, Computer Vision, AI Workflows, AI literacy, Image Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Security, Oracle Cloud, Identity and Access Management, IT Security Architecture, Oracle Databases, Encryption, Cloud Management, Infrastructure Security, Network Security, Data Security, Continuous Monitoring, Security Controls, Cloud Infrastructure, Cloud Standards, Security Strategy, Computer Security, Threat Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Workplace inclusivity, Workplace Bullying Intervention, Law, Regulation, and Compliance, Compliance Reporting, Disciplinary Procedures, Compliance Training, Compliance Management, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Scripting, Systems Administration, IT Automation, Scripting Languages, Automation, Application Development, Debugging, Integrated Development Environments, Development Testing
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Meeting Facilitation, Problem Solving, Root Cause Analysis, Critical Thinking, Decision Making, Brainstorming, Strategic Thinking, Team Management, Creative Thinking, Personal Development, Emotional Intelligence, Stress Management, Conflict Management, Leadership, Self-Awareness, Resilience, Productivity, Mindfulness, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Payroll Systems, Payroll, Payroll Tax, Payroll Processing, Verification And Validation, Tax Compliance, Data Entry, Data Validation, Regulatory Compliance, Record Keeping
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Project Management Life Cycle, Project Closure, Project Implementation, Project Management, Project Coordination, Project Scoping, Project Risk Management, Plan Execution, Project Design, Project Schedules, Project Controls, Change Control, Project Planning, Cost Management, Work Breakdown Structure, Project Estimation, Communication Planning, Project Documentation, Scheduling
Mixed · Course · 1 - 3 Months

Skills you'll gain: Incident Management, Site Reliability Engineering, Incident Response, Problem Management, Infrastructure as Code (IaC), Ansible, Continuous Deployment, Prometheus (Software), Cloud Computing, CI/CD, Kubernetes, Service Level, Performance Testing, Jenkins, Grafana, Amazon Elastic Compute Cloud, Configuration Management, Docker (Software), Artificial Intelligence, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storage Technologies, Data Storage, Data Maintenance, File Systems, File Management, Information Management, Servers, Data Management, Disaster Recovery, Data Integrity, Infrastructure Architecture, Configuration Management, System Configuration, Scalability, Software Installation
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Creative Problem-Solving, Student-Centred Learning, Entrepreneurship, Train The Trainer, Digital pedagogy, Problem Solving, Innovation, Creativity, Creative Thinking, Higher Education, Ideation, Collaboration, Analysis
Beginner · Course · 1 - 4 Weeks