IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Utrecht University
Skills you'll gain: Social Justice, Social Impact, Socioeconomics, Sustainable Development, Environmental Issue, Community Development, Social Sciences, Governance, Policy Analysis, Political Sciences, Public Policies, Ethical Standards And Conduct, Environmental Policy, Diversity and Inclusion, Climate Change Mitigation, Stakeholder Engagement, Resource Allocation
Intermediate · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Miro AI, Google Gemini, Generative AI, Collaborative Software, Anthropic Claude, Innovation, AI Enablement, Business Process Automation, Workflow Management, Technology Strategies, Productivity Software, AI Integrations, Prototyping, Video Editing
★ 2.7 (6) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AWS Identity and Access Management (IAM), Identity and Access Management, AI Security, Amazon Web Services, Data Ethics, Generative AI, AWS SageMaker, Cloud Security, Risking, AI literacy, MLOps (Machine Learning Operations), Data Security, Role-Based Access Control (RBAC), Data Governance, Governance, Artificial Intelligence, Encryption, Public Cloud
★ 4.7 (7) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Insights, Driving engagement, Customer Service, Ethical Standards And Conduct, Customer Retention, Operational Efficiency, Predictive Modeling, Continuous Monitoring
★ 4.4 (7) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, Event Monitoring, Amazon Web Services, Security Controls, Cloud Security, IT Security Architecture, Cryptography, Network Monitoring, Network Performance Management, Cyber Security Policies, Security Requirements Analysis, Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Firewall, Network Security, System Configuration, Cyber Threat Intelligence, Network Administration, Amazon Web Services, Virtual Private Networks (VPN), Infrastructure Security, Network Monitoring, Network Troubleshooting, Threat Management, Network Performance Management, Endpoint Security, Intrusion Detection and Prevention, Endpoint Detection and Response, System Monitoring, Security Management, Cyber Security Policies, Configuration Management, Cloud Deployment
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Generative Model Architectures, GitHub Copilot, Retrieval-Augmented Generation, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Google Gemini, Responsible AI, Embeddings, Gemini, Software Development Tools, AI Integrations
★ 4.3 (7) · Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Robotics, Torque (Physics), Numerical Analysis
Intermediate · Course · 1 - 3 Months
Duke University
Skills you'll gain: Community Organizing, Community Development, Climate Change Programs, Social Sciences, Community and Social Work, Community Outreach, Environmental Policy, Social Justice, Governance, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Private Networks (VPN), Linux Servers, Ubuntu, Network Troubleshooting, Authentications, Linux Administration, Remote Access Systems, Cryptographic Protocols, Virtual Networking, Encryption, Network Security, Linux, Network Monitoring, Network Performance Management, Linux Commands, Interoperability, Key Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Kubernetes, CI/CD, Devops Tools, DevOps, Continuous Deployment, Prometheus (Software), Application Deployment, Continuous Delivery, Continuous Integration, Nginx, Docker (Software), YAML, Grafana, Containerization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Verbal Communication Skills, Critical Thinking and Problem Solving, Communication, Critical Thinking, Problem Solving, Composure, Interpersonal Communications, Computer Programming, Communication Strategies, Computer Science, Technical Communication, Planning, Algorithms, Data Structures, Stress Management
Beginner · Course · 1 - 4 Weeks