IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Patterns, Salesforce, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Word, Collaborative Software, Microsoft 365, Excel Macros, Microsoft Office, Document Management, Collaboration, Productivity Software, Microsoft Windows, Productivity, Technical Documentation, Web Content, Writing, Report Writing, Writing and Editing, Web Content Accessibility Guidelines, Editing, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Backlogs, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Risk Analysis, Business Risk Management, Simulation and Simulation Software, Return On Investment, Data Analysis, Data Modeling, Financial Modeling, Microsoft Excel, Data-Driven Decision-Making, Probability Distribution, Business Modeling, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Social Media Marketing, Social Media Content, Social Media, Instagram, Style Guides, Graphic and Visual Design Software, Facebook, Graphic Design, Graphic and Visual Design, Digital Design, Technical Standard, Image Quality, Design Specifications, Brand Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Time Series Analysis and Forecasting, Anomaly Detection, Exploratory Data Analysis, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Health Disparities, Health Systems, Public Health, Epidemiology, Social Determinants Of Health, Health Promotion, Infectious Diseases, Chronic Diseases, Health Policy, Environment Health And Safety, Medical Science and Research, Injury Prevention, Nutrition and Diet
Mixed · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Product Automation, Mobile Development, Automation, Business Process Automation, Workflow Management, Data Transformation, Web Scraping, Data Capture, E-Commerce, Development Environment, Data Processing, Data Analysis, Data Manipulation, Data Cleansing, Hypertext Markup Language (HTML), Data Collection, Data Validation
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Graphic Design, Graphic and Visual Design, Graphic and Visual Design Software, Design, Visual Design, Layout Design, Typography, Design Reviews, Adobe Photoshop, Design Elements And Principles, Design Strategies, Color Theory, Editing, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, SQL, Data Transformation, Data Pipelines, Stored Procedure, Query Languages, Data Manipulation, Performance Tuning, Scripting, Database Management
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Network Troubleshooting, Network Administration, Network Security, Network Architecture, TCP/IP, Network Routers, Computer Networking, Network Routing, Virtual Local Area Network (VLAN), Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Local Area Networks, Network Switches, Networking Hardware, Network Infrastructure, IT Automation, Network Protocols, Routing Protocols, Hardware Troubleshooting, Network Model
Beginner · Specialization · 1 - 3 Months