IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Alex Genadinik
Skills you'll gain: Mental Concentration, Professional Development, Productivity, Personal Development, Time Management, Organizational Skills, Scheduling
Mixed · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Social Studies, Culture, Cultural Diversity, World History, Sociology, Social Justice, Storytelling, Liberal Arts, Writing
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Git (Version Control System), Package and Software Management, Linux Administration, Containerization, Bash (Scripting Language), Version Control, File Systems, Ubuntu, Linux Servers, Linux, Docker (Software), Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Shell Script, Ansible, Firewall, Systems Administration, Microsoft Windows
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Consultative Selling, Sales Enablement, Sales Training, Sales, Decision Support Systems, B2B Sales, AI Enablement, Sales Support, Artificial Intelligence, Decision Making, Data-Driven Decision-Making, Real Time Data, Customer Insights, Accountability, Analysis, Customer Engagement, Customer and Client Support
Intermediate · Course · 1 - 4 Weeks

Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Sprint Planning, Sprint Retrospectives, Agile Methodology, Backlogs, Agile Project Management, Estimation, Capacity Planning, Project Estimation, Coordinating, Meeting Facilitation, Dependency Analysis, Goal Setting, Capacity Management, Cross-Functional Team Leadership, Collaboration, Stakeholder Management, Team Building, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Jenkins, Ansible, Devops Tools, Software Configuration Management, Continuous Deployment, Configuration Management, Infrastructure as Code (IaC), Application Deployment, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, General Networking, OSI Models, Network Protocols, Network Support, Networking Hardware, TCP/IP, Microsoft Windows, Network Routers, Network Switches, Network Administration, Local Area Networks, Computer Networking, Technical Support and Services, Network Model, Computer Hardware, System Configuration, Command-Line Interface, iOS Development, Memory Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Vulnerability Assessments, Vulnerability Management, Cyber Threat Intelligence, MITRE ATT&CK Framework, Cyber Security Strategy, Cybersecurity, Endpoint Detection and Response, Intrusion Detection and Prevention, Security Testing, IT Security Architecture, Cyber Attacks, Security Information and Event Management (SIEM), Cyber Engineering, Patch Management, Network Security, Malware Protection, Continuous Monitoring, Digital Forensics, Risk Analysis
Intermediate · Specialization · 1 - 3 Months

Northeastern University
Skills you'll gain: Data Storytelling, Data Literacy, Data Visualization, Statistical Visualization, Data-Driven Decision-Making, Data Visualization Software, Plot (Graphics), Data Preprocessing, Data Mining, Exploratory Data Analysis, Data Cleansing, Data Processing, Unstructured Data, Graphing, Big Data, Programming Principles, Python Programming, NumPy, Computer Programming
Mixed · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Mental Health, Crisis Management, Workplace inclusivity, Human Resource Policies, Safety Culture, Stress Management, Human Resources, Recognizing Others, Communication, Resilience, Compassion, Self-Awareness, Mindfulness, Trustworthiness
Beginner · Course · 1 - 3 Months