IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Check Point Software Technologies Ltd.
Skills you'll gain: Threat Management, Threat Detection, Security Controls, Cyber Security Policies, Intrusion Detection and Prevention, Network Troubleshooting, Identity and Access Management, Firewall, Security Management, Cryptographic Protocols, Infrastructure Security, Network Administration, Public Key Infrastructure, Active Directory, Patch Management, System Configuration, Software Installation, Technical Support and Services, Package and Software Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Terraform, Infrastructure as Code (IaC), Business Continuity Planning, Cost Benefit Analysis, Business Continuity, Data Infrastructure, Data Warehousing, Cost Management, Performance Analysis, Data Architecture, Benchmarking, IT Automation, IT Infrastructure, Infrastructure Architecture, Cloud Storage, AWS CloudFormation, Cloud Computing Architecture, Data-Driven Decision-Making, Automation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Risking, Responsible AI, Data Ethics, AI Personalization, Business Ethics, Ethical Standards And Conduct, Case Studies, Information Privacy, Data Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Virtual Private Networks (VPN), Network Troubleshooting, Open Shortest Path First (OSPF), Network Engineering, Network Routing, Border Gateway Protocol, Multiprotocol Label Switching, Network Administration, Wide Area Networks, Network Protocols, Network Security, Network Monitoring, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Authentications
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Matplotlib, Plot (Graphics), Data Visualization, Predictive Modeling, Scientific Visualization, Pandas (Python Package), Data Visualization Software, Predictive Analytics, Statistical Visualization, Data Presentation, Data Manipulation, Data Wrangling, Regression Analysis, Data Analysis, Data Cleansing, Data Science, Applied Machine Learning, Machine Learning Algorithms, Model Evaluation, Statistical Inference
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Lean Six Sigma, Process Improvement and Optimization, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Six Sigma Methodology, Quality Control, Quality Monitoring, Employee Training, Operational Efficiency, Waste Minimization, Training Programs
★ 4.6 (13) · Beginner · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Data Literacy, Case Studies, Data-Driven Decision-Making, Strategic Decision-Making, Decision Making, Data Quality, Crisis Management, Leadership, Strategic Leadership, Leadership Development, Data Validation, Data Management, Leadership and Management, Analytical Skills, Digital Transformation, Agile Methodology
★ 4.7 (11) · Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Culture Transformation, Business Transformation, Process Management, Leadership, Organizational Change, Drive Engagement, Leadership Development, Business Communication, Change Management, Strategic Leadership, Storytelling, Open Mindset, Environmental Social And Corporate Governance (ESG), Employee Engagement
★ 4 (6) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Dashboard, Salesforce, Data Access, Statistical Reporting, Data Sharing, Pivot Tables And Charts, Build Tools, Development Environment, Customer Relationship Management (CRM) Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Database Development, Databases, Debugging, Maintainability, Procedure Development
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Analysis, Process Analysis, Business Analysis Tools, Business Process, Business Requirements, Timelines, Simulation and Simulation Software, Requirements Analysis, Stakeholder Engagement, Requirements Management, Customer Relationship Management, Risk Management
Advanced · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Virtualization, Virtualization and Virtual Machines, Virtual Machines, Data Storage, Virtual Networking, Data Storage Technologies, vSphere DRS & HA, Networking Hardware, Virtual Local Area Network (VLAN), Computing Platforms, Infrastructure Architecture, IT Infrastructure, Network Infrastructure, Capacity Management, Data Centers, Memory Management, Network Switches, Endpoint Security, Computer Hardware
Intermediate · Course · 1 - 3 Months