IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Telecommuting, Virtual Teams, Collaborative Software, Drive Engagement, Productivity, Productivity Software, Team Performance Management, Leadership, Teamwork, Meeting Facilitation, Employee Engagement, Collaboration, Driving engagement, Leadership Development, Business Correspondence, People Management, Communication, Business Writing, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: GitHub Copilot, LLM Application, Large Language Modeling, AI powered creativity, AI literacy, Generative AI, Software Development Tools, AI Workflows, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Network Troubleshooting, Problem Management, Cloud-Native Computing, Event Monitoring, Network Monitoring, Debugging, System Monitoring
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Presentation, Regional Sales, Selling Techniques, Presentations, Sales Process, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Language Interpretation, Translation, and Studies, Sales Pipelines, Collaborative Software, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration, Customer Engagement, AI literacy
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Threat Modeling, Enterprise Architecture, Security Architecture Review, Cybersecurity, Application Security, Threat Management, Cyber Security Strategy, Network Security, Systems Architecture, Identity and Access Management, Information Systems Security, Security Strategy, Endpoint Security, Security Controls, Data Security, Risk Analysis, Remote Access Systems, Risk Mitigation, Case Studies
Intermediate · Course · 1 - 3 Months
Scrum Alliance
Skills you'll gain: Business Metrics, Performance Metric, Performance Measurement, Agile Methodology, Data-Driven Decision-Making, Agile Product Development, Data Storytelling, Agile Project Management, Data Visualization, Continuous Improvement Process, Product Improvement, Team Performance Management, Product Management, Teamwork, Team Management, Product Development, Cross-Functional Team Leadership, Product Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Identity and Access Management, Google Cloud Platform, Containerization, Cloud-Native Computing, Cloud Management, Cloud Infrastructure, Application Deployment, Cloud Computing, Cloud Deployment, Build Tools, Infrastructure Architecture, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Threat Modeling, IT Security Architecture, Cloud Security, Internet Of Things, Vulnerability Management, Incident Response, Identity and Access Management, Threat Management, Computer Security Incident Management, Intrusion Detection and Prevention, Penetration Testing, Network Security, Security Controls, Security Testing, Cloud Computing, Threat Detection, Incident Management, Cloud Deployment, Authentications
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Mindfulness, Stress Management, Meditation & Breathwork, Personal Development, Stress First Aid, Emotional Intelligence, Resilience, Self-Awareness, Mental Health, Habit Formation, Mental Concentration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Automation, Test Script Development, Continuous Integration, CI/CD, Software Testing, Web Development Tools, Test Execution Engine, Test Tools, Test Case, Test Data, Debugging, Maintainability, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cascading Style Sheets (CSS), HTML and CSS, Hypertext Markup Language (HTML), Cloud Hosting, Web Development, Cloud Deployment, Responsive Web Design, Web Design, Web Presence, Application Deployment, Typography, Servers, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis Tools, Business Analysis, Agile Methodology, Stakeholder Analysis, Agile Project Management, Agile Software Development, Requirements Elicitation, Business Planning, Requirements Analysis, Business Requirements, Stakeholder Management, Business Strategies, Collaborative Software, Project Coordination, Requirements Management, Organizational Strategy, Project Management Software, Microsoft Teams, Microsoft 365, ChatGPT
Beginner · Course · 1 - 3 Months