IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Dashboard Creation, Interactive Data Visualization, Devops Tools, Cloud Deployment, Business Metrics, Kubernetes, Microservices, Distributed Computing, Anomaly Detection
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Retention, Sales Strategy, Upselling, General Sales Practices, Customer Acquisition Management, Revenue Management, Selling Techniques, Customer Relationship Building, Telecommuting, Growth Strategies, Promotional Strategies, Entrepreneurship, Product Promotion, Customer Service, Search Engine Optimization, Subcontracting, Copywriting
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cloud Management, Azure DevOps Pipelines, Azure DevOps, Infrastructure as Code (IaC), Cloud Computing, CI/CD, Microsoft Azure, Cloud Deployment, Continuous Deployment, DevOps, Cloud Infrastructure, IT Automation, Continuous Integration, Automation, User Provisioning, Process Optimization, System Monitoring, Compliance Training, Git (Version Control System)
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Scaled Agile Framework, Kaizen Methodology, Lean Methodologies, Quality Improvement, Continuous Improvement Process, Process Improvement, DevOps, Scrum (Software Development), Sprint Planning, Agile Software Development, Agile Product Development, Agile Project Management, Continuous Delivery, Scalability, Organizational Development, CI/CD, Agile Methodology, Performance Metric, Coordinating, Continuous Integration
Intermediate · Course · 1 - 4 Weeks

Eindhoven University of Technology
Skills you'll gain: Laboratory Equipment, Engineering, Scientific, and Technical Instruments, Systems Of Measurement, Building Design, Laboratory Procedures, Simulation and Simulation Software, Architectural Design, Simulations, Architecture and Construction, Human Factors, Design Strategies, Physics, Physiology, 3D Modeling
Mixed · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Amazon Web Services, Amazon S3, Cloud Hosting, Cloud Storage, Cloud Deployment, Public Cloud, AWS Identity and Access Management (IAM), Identity and Access Management
Beginner · Guided Project · Less Than 2 Hours
University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations, Writing
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Recognizing Others, Communication Strategies, Communication, Professionalism, Research, Emotional Intelligence, Self-Awareness
Mixed · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Performance Tuning, Wide Area Networks, Network Troubleshooting, Network Planning And Design, Continuous Monitoring, IT Automation, Service Level
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: People Analytics, Report Writing, Statistical Reporting, Data Literacy, Business Reporting, Management Reporting, Data Presentation, Excel Formulas, Data Storytelling, Data Visualization, Data Analysis, Microsoft Excel, Analytics, Statistical Methods, Technical Communication, Statistical Hypothesis Testing, Statistical Analysis, Executive Presence, Stakeholder Communications, Persuasive Communication
Advanced · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Incident Response, Cybersecurity, Cyber Attacks, Computer Security Incident Management, Security Awareness, Computer Security Awareness Training, Personally Identifiable Information, Cyber Risk, Incident Management, Threat Detection, Information Privacy, Network Security, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Product Development, New Product Development, Risk Management, Project Risk Management, Product Design, Innovation, Healthcare Industry Knowledge, Healthcare Project Management, Business Risk Management, Stakeholder Engagement, Risk Analysis, Health Systems, Stakeholder Communications, Stakeholder Management, Demand Planning, Requirements Elicitation, Market Opportunities, Project Management, Financial Analysis, Project Planning
Build toward a degree
Intermediate · Course · 1 - 4 Weeks