IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Meeting Facilitation, Team Performance Management, Productivity, Time Management, Calendar Management, Business Workflow Analysis, Performance Analysis, Process Optimization, Process Development, Business Metrics, Drive Engagement, Data-Driven Decision-Making, Consolidation, Scheduling, Auditing, Proposal Development
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months

Meta
Skills you'll gain: Version Control, Unix Commands, Git (Version Control System), GitHub, Linux Commands, Software Versioning, Command-Line Interface, Linux, Collaborative Software, File Management, Software Development Tools, Software Development, Web Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Web Applications, Open Source Technology, Command-Line Interface, DevOps
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Cascading Style Sheets (CSS), Bootstrap (Front-End Framework), Wireframing, Front-End Web Development, Browser Compatibility, Usability, User Interface (UI), Web Content Accessibility Guidelines, Mobile Development, Javascript
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Manipulation, Data Cleansing, Data Integration, Data Preprocessing, Data Import/Export, Data Collection, Data Management, Web Scraping, Data Access, R Programming, MySQL, Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Bioinformatics, Programming Principles, Python Programming, Computational Thinking, Biology, Data Structures
Beginner · Course · 1 - 4 Weeks

Workday
Skills you'll gain: Workday (Software), No-Code Development, Branding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Authentications, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Process Mapping, Cloud Services, Encryption, Business Strategy
Beginner · Course · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Physics, Timelines, Verification And Validation, Scientific Methods, Research, Experimentation, Mathematical Modeling, Systems Of Measurement
Beginner · Course · 1 - 3 Months