Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Instructional Design, Curriculum Development, Lesson Planning, Pedagogy, Teaching, Course Development, Instructional Strategies, Student Engagement, Higher Education, Learning Theory

Skills you'll gain: JUnit, Spring Framework, Spring Boot, Java, Apache Maven, Hibernate (Java), Unit Testing, Gradle, Microservices, Object-Relational Mapping, Software Testing, Testability, Restful API

Skills you'll gain: Linux Servers, Linux Administration, Ubuntu, Virtual Machines, Distributed Computing, Linux, Performance Tuning, Data Storage, File Systems, System Support, Data Storage Technologies, Software Installation, Scalability

Skills you'll gain: Business Transformation, Site Reliability Engineering, Innovation, Digital Transformation, Serverless Computing, Application Programming Interface (API), Technology Strategies, Hybrid Cloud Computing, Safety Culture, Data Strategy, Organizational Change, Change Management, Cloud Infrastructure, Cloud Computing, Cloud Solutions, Culture Transformation, People Management, Management Training And Development, CI/CD, Service Level

Skills you'll gain: Data Analysis, Analytical Skills, Experimentation, Critical Thinking, Research Design, Behavioral Economics, Decision Making, Regression Analysis, Statistical Inference, Probability, Correlation Analysis, Adaptability

Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Organizational Skills, Concision, Writing and Editing, Proofreading, Grammar, Communication, Editing, Organizational Strategy, Persuasive Communication, Verbal Communication Skills, Communication Strategies

Skills you'll gain: Azure Synapse Analytics, Performance Tuning, System Monitoring, Data Lakes, Transact-SQL, Data Analysis Expressions (DAX), Star Schema, Microsoft Azure, Real Time Data, Power BI, Data Warehousing, Analytics, Apache Spark, Data Modeling, SQL Server Integration Services (SSIS), PySpark, Data Pipelines, Data Transformation, Debugging

Skills you'll gain: Scaled Agile Framework, Lean Methodologies, Continuous Improvement Process, Process Improvement, DevOps, Kanban Principles, Scrum (Software Development), Sprint Planning, Sprint Retrospectives, Agile Project Management, Continuous Delivery, Scalability, Agile Methodology, Continuous Integration, Organizational Change, Key Performance Indicators (KPIs)

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Responsible AI, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)

Skills you'll gain: Needs Assessment, Rapport Building, Communication, Active Listening

Skills you'll gain: React.js, Frontend Performance, Application Deployment, Web Development, Hypertext Markup Language (HTML), Front-End Web Development, Full-Stack Web Development, Web Frameworks, Cascading Style Sheets (CSS), Javascript, Server Side, GitHub, Version Control