IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Business Analysis, Project Management, Stakeholder Analysis, Analysis, Risk Management, Microsoft Power Platform, Problem Management
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: File Management, Musical Composition, Music Performance, Music, Media Production, Performing Arts, Music Theory, Post-Production, Instrumental Music, Collaborative Software, Digital Signal Processing, Electronic Media, Automation, Editing, Design Software, Computer Hardware, Patch Management, Creativity, System Requirements
Intermediate · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Peer Review, Instructional Design, Instructional and Curriculum Design, Education Software and Technology, Drive Engagement, Instructing, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Course Development, Collaborative Software, Pedagogy, Digital pedagogy, Teaching, AI Personalization, Data Management, Collaboration, Planning
Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Basic Electrical Systems, Electrical Equipment, Electrical Safety, Sustainable Technologies, Environmental Issue, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Network Security, Incident Response, Incident Management, Business Continuity Planning, Business Continuity, Disaster Recovery, Security Controls, Configuration Management, Governance, Cybersecurity, Security Awareness, Security Management, Computer Security Incident Management, Cyber Attacks, Computer Security Awareness Training, Information Assurance, Data Security, IT Security Architecture, Infrastructure Security, Role-Based Access Control (RBAC)
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Timelines, Peer Review, Microsoft Visio, User Feedback, Project Schedules, Milestones (Project Management), Collaborative Software, Editing, Microsoft PowerPoint, Diagram Design, Data Visualization, Constructive Feedback, Presentations, Project Documentation, Document Management, Verification And Validation
Advanced · Course · 1 - 3 Months

Lund University
Skills you'll gain: Editing, Proofreading, Writing and Editing, Writing, English Language
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Risk Management (ERM), Portfolio Management, Governance Risk Management and Compliance, Portfolio Risk, Governance, Risk Management, Risk Modeling, Risk Management Framework, Financial Management, Market Liquidity, Risk Analysis, Financial Services, Risk Control, Finance, Risk Mitigation, Probability, IT Management, Capital Markets, Decision Making, Application Frameworks
Mixed · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Process Management, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Manufacturing and Production, Machine Controls, Incident Response, Digital Transformation, Cyber Attacks, Vulnerability Assessments, Cybersecurity, Manufacturing Operations
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Technical Analysis, Financial Trading, Market Liquidity, Securities Trading, Market Trend, Risk Analysis, Financial Market, Equities, Risk Management, Market Dynamics, Risk Management Framework, Market Opportunities, Trend Analysis, Market Analysis, Analysis, Applied Behavior Analysis, Positive Behavior Support, Probability, Probability Distribution, Technical Support and Services
Mixed · Course · 1 - 4 Weeks