IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Geneva
Skills you'll gain: Digital pedagogy, Collaborative Software, Instructional Design, Game Design, Interactive Design, Virtual Reality, Simulations
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months
Stanford University
Skills you'll gain: Bayesian Network, Applied Machine Learning, Graph Theory, Machine Learning Algorithms, Probability Distribution, Network Model, Bayesian Statistics, Statistical Modeling, Markov Model, Decision Support Systems, Machine Learning, Probability & Statistics, Network Analysis, Machine Learning Methods, Statistical Inference, Sampling (Statistics), Statistical Methods, Algorithms, Model Evaluation, Computational Thinking
Advanced · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Forecasting, Pivot Tables And Charts, Data Presentation, Data Analysis, Data Sharing, Microsoft Office, Microsoft 365, Collaborative Software, Productivity Software, Automation, Data Mapping, Data Entry, Document Management, Data Security, Data Management, Data Validation, User Interface (UI)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cloud Security, Emotional Intelligence, Stakeholder Management, Risking, Data Ethics, Data Governance, Data Security, Enterprise Architecture, Executive Presence, Professional Development, AI Enablement, AI Product Strategy, Infrastructure as Code (IaC), Financial Forecasting, Systems Architecture, Application Deployment, Continuous Deployment, Terraform, Incident Management, Performance Tuning
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Robotic Process Automation, Email Automation, Business Process Automation, Automation, Transaction Processing, Web Applications, Software Architecture, Maintainability, Data Import/Export, Debugging
Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Integrated Marketing Communications, Persona Development, Consumer Behaviour, Marketing Psychology, Target Audience, Marketing Strategies, Strategic Marketing, Marketing, Customer Insights, Brand Strategy, Marketing Communications, Branding, Storytelling
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Stakeholder Engagement, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Web Analytics, Business Modeling
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Oncology, Medical Imaging, Diagnostic Radiology, Molecular Biology, Clinical Trials, Radiation Therapy, Cell Biology, Treatment Planning, Pathology, Epidemiology, Biology, Risk Analysis, Surgery
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Regulatory Compliance, Email Marketing, Compliance Management, General Data Protection Regulation (GDPR), Compliance Auditing, Auditing, Data Management, Personally Identifiable Information, Data Governance, Information Privacy, Customer Data Management, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Branding, Marketing Design, Style Guides, Digital Marketing, Operational Excellence, Marketing Materials, Graphic Design
Beginner · Course · 1 - 4 Weeks