IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pittsburgh
Skills you'll gain: Apache Hadoop, Cloud Computing, Cloud Deployment, Apache Spark, Web Services, Cloud Technologies, Cloud Services, Virtualization and Virtual Machines, Cloud Computing Architecture, PySpark, Cloud Infrastructure, Cloud Development, Distributed Computing, Data Processing, Cloud Storage, Docker (Software), Virtualization, Containerization, Restful API, Data Architecture
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Agentic systems, AI Workflows, Generative AI Agents, Amazon Web Services, AI Security, Cloud Deployment, Customer Relationship Management, Security Controls
Beginner · Project · Less Than 2 Hours

AI Business School
Skills you'll gain: Agentic Workflows, Agentic systems, Productivity, No-Code Development, AI Workflows, AI Enablement, Business Process Automation, Automation, Artificial Intelligence, Business Technologies, Digital Transformation, Application Development, Operational Efficiency, Ideation, Process Optimization
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Decision Support Systems, Health Informatics, Patient-centered Care, Stakeholder Analysis, Hospital Experience, Personalized Campaigns, Decision Intelligence, Patient Evaluation, Predictive Analytics, Analytics, Data-Driven Decision-Making, Advanced Analytics, Predictive Modeling, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Pandas (Python Package), Data Presentation, Data Wrangling, NumPy, Data Visualization, Data Cleansing, Data Structures, Data Analysis, Data Manipulation, Data Preprocessing, Data Transformation, Data Processing, Programming Principles, Data Storage, Python Programming, Numerical Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Semantic Web, Web Content, Web Design, Web Development, Front-End Web Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Financial Reporting, Financial Statement Analysis, Financial Statements, Financial Analysis, Business Reporting, Inventory Accounting, Contract Accounting, Income Statement, Balance Sheet, Revenue Recognition, Financial Accounting, Fixed Asset, Financial Data, Cash Flows, Asset Management, Accounts Receivable, Performance Reporting, Accounts Payable and Receivable, Analysis, Finance
Mixed · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Construction, Construction Engineering, Hydrology, Construction Management, Hydraulics, Water Resource Management, Civil Engineering, Water Resources, Energy and Utilities, Environmental Engineering, Electrical Power, Structural Engineering, Sustainable Technologies, Structural Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, TCP/IP, Network Protocols, Systems Analysis, Linux, Dynamic Host Configuration Protocol (DHCP), Virtual Networking, Network Analysis, Linux Administration, Virtual Machines, General Networking, Networking Hardware, Virtualization and Virtual Machines, Network Support, Virtualization, System Configuration, Network Architecture, Computer Networking, Network Model, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Open Web Application Security Project (OWASP), Web Applications, Vulnerability Scanning, Exploitation techniques, Vulnerability Assessments, Security Testing, Application Security, Test Tools, Web Servers, Content Management Systems, Application Programming Interface (API), Databases
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Spatial Analysis, Spatial Data Analysis, GIS Software, Geospatial Information and Technology, Geographic Information Systems, Geospatial Mapping, Geostatistics, Interactive Data Visualization, Data Integration, Data Mapping, Augmented Reality, Statistical Analysis, Sampling (Statistics)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Analysis, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks