IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Markov Model, Estimation, Simulations, Integral Calculus, Matlab, Mathematical Modeling, Applied Mathematics, Simulation and Simulation Software, Algorithms, Brute-force attacks, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Open Web Application Security Project (OWASP), SonarQube, Threat Modeling, Secure Coding, Application Security, Security Testing, DevSecOps, Code Review, Maintainability, Vulnerability Scanning, Software Quality (SQA/SQC), Risk Mitigation, Software Quality Assurance, MITRE ATT&CK Framework, Vulnerability Assessments, Cyber Security Assessment, Software Technical Review, Continuous Integration, Vulnerability Management, Cyber Attacks
Intermediate · Specialization · 1 - 3 Months

AI Business School
Skills you'll gain: Agentic Workflows, Agentic systems, Productivity, No-Code Development, AI Workflows, AI Enablement, Business Process Automation, Automation, Artificial Intelligence, Business Technologies, Digital Transformation, Application Development, Operational Efficiency, Ideation, Process Optimization
Intermediate · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Design Strategies, Design and Product, Experience Design, Risk Analysis, New Business Development, Human Centered Design, Innovation, Design, User Experience, Product Development, Ideation, Business Modeling, Lean Methodologies, Market Analysis, Prioritization, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Package and Software Management, Linux, Command-Line Interface, Linux Servers, Operating System Administration, Linux Commands, File Systems, OS Process Management, Bash (Scripting Language), Software Installation, Systems Administration, Unix Shell, File Management, grep, Service Management, Authorization (Computing), Operating Systems, Servers, Data Storage
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Talent Pipelining, Talent Management, Employee Engagement, Employee Retention, Talent Acquisition, Human Resources Management and Planning, Human Resources, Human Resource Strategy, Drive Engagement, Talent Recruitment, Talent Sourcing, Workforce Development, People Development, Recruitment, Recruitment Strategies, HR Tech, Diversity and Inclusion, Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Algorithms, Technical Communication, Solution Design, Programming Principles, Theoretical Computer Science, Data Structures, Applied Mathematics, Computer Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering Tools, Sustainable Engineering, Cultural Diversity, Communication Strategies, Sustainable Technologies, Cultural Sensitivity, Data Ethics, AI Enablement, Teamwork, Digital Transformation, Sustainable Development, Collaboration, Generative AI, Augmented and Virtual Reality (AR/VR), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cross-Functional Collaboration, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Clinical Trials, Clinical Data Management, Clinical Research, Case Report Forms, Drug Development, SAS (Software), Statistical Reporting, Pharmaceuticals, Statistical Programming, Data Analysis, Statistical Analysis, Informed Consent, Data Transformation, Data Manipulation, Descriptive Statistics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, ChatGPT, Data Validation, Data Analysis, Data-Driven Decision-Making, Analytics, Analytical Skills
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Microsoft Azure, Docker (Software), YAML, Cloud-Native Computing, Containerization, Application Deployment, Cloud Security, Cloud Deployment, Security Controls, Virtual Networking, General Networking
Intermediate · Course · 1 - 3 Months