IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Knowledge Accelerators
Skills you'll gain: Microsoft 365, Project Management, Project Coordination, Coordinating, Project Planning, Leadership and Management, Project Management Software, Calendar Management, Project Implementation, Collaborative Software, Delegation Skills, Workflow Management, Productivity, Productivity Software, Data Management, Business Software
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Land Development, Landscape Architecture, Environmental Science, Sustainable Systems, Sustainable Development, Environment, Case Studies, Community Development, Public Works, Sustainable Design, Sustainable Architecture, Environment and Resource Management, Natural Resource Management, Land Management, Social Studies, Economic Development
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Program Evaluation, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Professional Development, Content Creation, Design Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Quality Management Systems, Continuous Improvement Process, Quality Assessment, Organizational Development, Operational Excellence, Quality Assurance, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience improvement, Team Oriented, Organizational Effectiveness, Decision Making, Culture
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: GitHub Copilot, Microsoft Visual Studio, GitHub, Microsoft Development Tools, Code Review, Program Development, Software Documentation, Maintainability, AI Integrations, Web Development Tools, Technical Documentation, Development Testing, Test Case, Debugging
Beginner · Course · 1 - 4 Weeks
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Collaboration, Team Leadership, Visionary, People Development, Leadership Development, Peer Review, Team Motivation, Value Propositions, Leadership, Performance Management, Communication, Productivity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Social Impact, Return On Investment, Program Evaluation, Project Scoping, Goal Setting, Strategic Communication, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Git (Version Control System), Android Jetpack, Version Control, Android Development, Android Studio, User Interface and User Experience (UI/UX) Design, Mobile Development, Application Design, User Interface (UI), UI/UX Strategy, Kotlin, Application Development, User Interface (UI) Design, User Flows, Data Access, Information Architecture
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Enablement, Data-Driven Decision-Making, digital literacy, Decision Support Systems, Digital Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Digital Marketing Campaigns
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Data Ethics, Security Awareness, Ethical Standards And Conduct, Cybersecurity, Responsible AI, digital literacy, Information Privacy, Social Impact, AI Personalization, Media and Communications, Data Security, Personally Identifiable Information, Law, Regulation, and Compliance, Penetration Testing
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Systems Thinking, Software Visualization, Object Oriented Design, Software Engineering, Object Oriented Programming (OOP), Project Risk Management, Application Design, Web Applications, Software Development Life Cycle, Risk Management, Case Studies, Web Development, Software Development Methodologies, Application Development, Program Development, Python Programming, Application Frameworks, Software Design, Programming Principles, Computer Programming
Beginner · Specialization · 3 - 6 Months