IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Persuasive Communication, Leadership, Leadership Studies, Influencing, Strategic Leadership, Organizational Leadership, Leadership Development, Business Leadership, Verbal Communication Skills, Plan Execution, Team Leadership, Communication, Discussion Facilitation, Performance Improvement, Drive Engagement, Team Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Web Design and Development, Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI) Design, User Interface (UI), Browser Compatibility, Frontend Integration, Javascript, Interactive Design, Hypertext Markup Language (HTML), Cross Platform Development
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Unsupervised Learning, Data Mining, Social Network Analysis, ChatGPT, Embeddings, LLM Application, Applied Machine Learning, Data Quality, Unstructured Data, Anomaly Detection, Machine Learning Methods, Data Science, Machine Learning, Data Preprocessing, Data Transformation, Data Analysis, Social Media Analytics, Data Manipulation, Python Programming, Exploratory Data Analysis
Advanced · Specialization · 3 - 6 Months

The State University of New York
Skills you'll gain: Conflict Management, Mediation, Leadership, Clinical Leadership, De-escalation Techniques, Communication, Team Collaboration, Emergency Response, Interpersonal Communications, Public Health, Crisis Intervention, Non-Verbal Communication, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

British Standards Institution
Skills you'll gain: Responsible AI, Artificial Intelligence, Quality Management Systems, AI literacy, Data Ethics, Stakeholder Analysis, Systems Development Life Cycle, Stakeholder Management, Governance, Risk Management
Mixed · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Psychosocial Assessments, Caregiving, Patient Communication, Patient Education and Support, Patient-centered Care, Compassion, Patient Advocacy, Personal Care, Patient Treatment, Care Management, Telehealth, Family Support, Stress Management, Community Health, Empathy, Communication, Communication Strategies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Email Marketing, Lead Generation, Marketing Automation, Social Media, Social Media Marketing, Driving engagement, Automation
Beginner · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Procurement, Supplier Relationship Management, Supplier Risk Management, Supplier Management, Purchasing, Supply Chain, Supplier Performance Management, Supply Management, Supply Chain Management, Benchmarking, Competitive Analysis, Business Analytics, Contract Negotiation, Analytics, Business Intelligence, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Modeling, Business Process Modeling, Business Workflow Analysis, Systems Analysis, Workflow Management, Stakeholder Communications, Generative AI, AI Workflows, Process Optimization, Miro AI, Process Mapping, Consulting, Business Analysis Tools, Process Flow Diagrams, Requirements Elicitation, AI Integrations, Systems Architecture, Solution Architecture, Software Architecture, Systems Thinking
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Music History, Classical Music, Music Theory, Instrumental Music, Music, Musical Composition, Music Performance
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Cyber Threat Intelligence, Cyber Operations, Cyber Threat Hunting, Threat Modeling, Cybersecurity, Cyber Security Strategy, Network Security, MITRE ATT&CK Framework, Intrusion Detection and Prevention, Cyber Attacks, Linux Commands, Linux, Cyber Engineering, Network Administration, Operating System Administration, Hardening, Network Monitoring, Exploitation techniques, Security Awareness, Operating Systems
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Assertiveness, Oral Expression, Empowerment, Tactfulness, Composure, Communication, Emotional Intelligence, Business Communication, Verbal Communication Skills, Interpersonal Communications, Overcoming Obstacles, Self-Awareness, Honesty, Conflict Management, Communication Strategies, Personal Development, Team Building, Personal Integrity, Leadership Development
Beginner · Course · 1 - 4 Weeks