Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Sage Publications
Skills you'll gain: Sales Prospecting, Closing (Sales), Sales Presentation, Sales Process, Sales Management, Active Listening, Selling Techniques, Conflict Management, Customer Acquisition Management, Sales, Prospecting and Qualification, Account Strategy, Sales Strategy, General Sales Practices, Persuasive Communication, Customer Relationship Management, Customer Analysis, Sales Development, Ethical Standards And Conduct, Network Administration
Beginner · Specialization · 3 - 6 Months

SkillsBooster Academy
Skills you'll gain: Time Management, Prompt Engineering, Productivity, Habit Formation, Calendar Management, Scheduling, Adaptability, Ability To Meet Deadlines, Organizational Skills, Mental Concentration, Prioritization, Workflow Management, Planning, ChatGPT, Generative AI, Google Workspace, AI Personalization, Personal Development, Auditing, Professional Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Banking Services, Bank Regulations, Banking, Payment Systems, Financial Inclusion, Customer Relationship Management, Payment Processing, Financial Regulation, Financial Services, Regulatory Requirements, International Finance, Customer experience improvement, Regulatory Compliance, Merchant Services, Investments, Investment Management, Customer Relationship Building, Technology Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, ISO/IEC 27001, Incident Response, Audit Planning, Incident Management, Security Management, Compliance Auditing, Continuous Monitoring, Threat Management, Auditing, Security Controls, Audit Working Papers, Risk Management Framework, Information Assurance, Cybersecurity, Auditors Report, Risk Management, Cyber Security Strategy, Compliance Management, Internal Auditing
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Authentications, Threat Detection, Multi-Factor Authentication, Cyber Security Strategy, Cybersecurity, Malware Protection, Threat Management, Data Loss Prevention, Endpoint Security, Disaster Recovery, Security Awareness, Data Security, Human Factors (Security), Email Security, Information Privacy, Network Security, Cyber Security Assessment, Patch Management
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Digital pedagogy, Education Software and Technology, Teaching, Education and Training, Pedagogy, Cultural Responsiveness, Data Ethics, Ethical Standards And Conduct, AI literacy, Computer Security Awareness Training, digital literacy, Responsible AI, Information Privacy, Data Security, Cybersecurity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Strategy, Sales Process, Microsoft Copilot, Sales Operations, Sales Enablement, Responsible AI, Generative AI Agents, Anthropic Claude, Sales, Report Writing, HubSpot CRM, Email Automation, Generative AI, Business Process Automation, Automation, Workflow Management, Customer Relationship Management, Forecasting, Revenue Forecasting, Data-Driven Decision-Making
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Email Marketing, Customer Analysis, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Insights, Marketing Automation, Customer Engagement, Customer Communications Management, Customer experience improvement, Marketing Analytics, Driving engagement, Personalized Campaigns, Email Automation, Customer Relationship Building, Prioritization, Trend Analysis, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Dashboard Creation, Identity and Access Management, Cloud Computing Architecture, Cloud Solutions, Virtual Networking, Cloud Infrastructure, Cloud Platforms, System Monitoring, Cloud Services, Infrastructure As A Service (IaaS), Public Cloud, Cloud Deployment, Kubernetes, Infrastructure as Code (IaC), Data Governance, Load Balancing, Scalability
Beginner · Specialization · 3 - 6 Months

Anthropic
Skills you'll gain: Responsible AI, AI literacy, Prompt Engineering, AI Workflows, Artificial Intelligence, Anthropic Claude, Data Ethics, AI Integrations, Decision Intelligence, Information Privacy, Data Analysis, Research, Policy Development
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Customer Analysis, Customer Relationship Building, Service Level, Relationship Management, Service Level Agreement, Operations, Operational Efficiency, Service Management, Customer Communications Management
Beginner · Professional Certificate · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Strategic Marketing, Web Analytics and SEO, Digital Marketing Campaigns, MarTech, Social Media Campaigns, Web Content, Cross-Channel Marketing, Social Media Marketing, Search Engine Optimization, Marketing Automation, Marketing Channel, AI Personalization, Marketing, Media and Communications, Content Management Systems, Content Performance Analysis, Integrated Marketing Communications, Media Planning, Key Performance Indicators (KPIs)
Beginner · Specialization · 3 - 6 Months