IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Design, Verification And Validation, Web Design and Development, Cloud Hosting, Web Development, Front-End Web Development, Web Content, Web Development Tools, GitHub, Semantic Web, Responsive Web Design, Integrated Development Environments, Web Servers, Cascading Style Sheets (CSS)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Export Control, Payment Systems, International Finance, Payment Processing, Shipping and Receiving, International Relations, Global Marketing, Transportation, Supply Chain, and Logistics, Financial Policy, Operations Management, Business Operations, Operations, Business, Business Systems, Business Management, Operations Support Systems, IT Management, Financial Systems, Financial Management, AI Workflows
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Healthcare Project Management, Health Technology, Change Control, Health Systems, Informatics, Health Policy, Health Care, Health Assessment, Medical Records, Health Care Administration, Health Information Management, Clinical Leadership, Health Administration, Decision Support Systems, Solution Design, IT Management, Electronic Medical Record System, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Security, Public Key Infrastructure, Encryption, Network Security, Cryptography, IT Security Architecture, Cybersecurity, Endpoint Detection and Response, Hardening, Data Security, Cyber Threat Hunting, Cryptographic Protocols, Advanced Encryption Standard (AES), Key Management, Authorization (Computing), Cyber Attacks, Information Technology, Computer Security Incident Management, Cyber Security Strategy, Technical Support and Services
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Generative AI, ChatGPT, AI literacy, Artificial Intelligence and Machine Learning (AI/ML), Augmented and Virtual Reality (AR/VR), Machine Learning, Data Synthesis
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Bash (Scripting Language), Shell Script, Unix Shell, Linux Commands, Scripting, Linux, Unix, Scripting Languages, Debugging, Unix Commands, Linux Administration, Command-Line Interface, IT Automation, Code Reusability, Data Validation, Security Engineering, IT Service Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Test Driven Development (TDD), Application Deployment, Devops Tools, Gherkin (Scripting Language), Kubernetes, Jenkins, Agile Software Development, Scrum (Software Development), Test Tools, DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Process Modeling, Process Mapping, Business Process Modeling, Process Analysis, Business Analysis, Data Storytelling, Business Analysis Tools, Business Process Improvement, Feasibility Studies, Systems Analysis, Stakeholder Analysis, Process Optimization, Requirements Management, Business Systems Analysis, Systems Design, Communication Planning, Test Planning, Information Technology, Database Management, Agile Methodology
Beginner · Professional Certificate · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Revenue Recognition, Data Storytelling, Business Analytics, Accrual Accounting, Financial Statements, Responsible AI, Accruals, Cash Flows, Accounting, Financial Statement Analysis, Data-Driven Decision-Making, Financial Accounting, Data Literacy, Business Analysis, Data Presentation, Big Data, Analytics, Asset Management, Intellectual Property, Data Analysis
Intermediate · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), File I/O, Software Design, Software Design Documents, Debugging, Object Oriented Design, Data Processing, Diagram Design, Unit Testing, Programming Principles, Program Development, Python Programming, Data Import/Export, Data Wrangling, Restful API, Image Analysis, Data Manipulation, Computer Programming
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Governance Risk Management and Compliance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Enterprise Risk Management (ERM), Business Transformation, Risk Appetite, Risk Analysis, Negotiation, Operational Risk, Intercultural Competence, Stakeholder Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: NoSQL, Database Administration, Data Warehousing, SQL, Data Pipelines, Apache Hadoop, Database Architecture and Administration, Database Design, Database Management, Relational Databases, Data Security, Linux Commands, Data Migration, Data Governance, MongoDB, Apache Spark, Apache Kafka, Extract, Transform, Load, Data Architecture, Data Store
Beginner · Professional Certificate · 3 - 6 Months