IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Machine Learning, AI literacy, Accountability, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, Risk Analysis, Case Studies, Risk Mitigation, Law, Regulation, and Compliance, Decision Making, Workforce Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Classification And Regression Tree (CART), Convolutional Neural Networks, Random Forest Algorithm, Recurrent Neural Networks (RNNs), Decision Tree Learning, Deep Learning, Applied Machine Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Predictive Modeling, Supervised Learning, Computer Vision, Classification Algorithms, Model Training, Natural Language Processing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Data Ethics, Education Software and Technology, ChatGPT, AI literacy, LLM Application, Digital pedagogy, Prompt Engineering, AI Integrations, Information Privacy, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Application Deployment, Cloud Deployment, Generative AI, Prompt Engineering, No-Code Development, Prototyping, Retrieval-Augmented Generation, AI Integrations, Application Development, User Interface (UI)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Governance, Data Governance, Law, Regulation, and Compliance, Cyber Governance, AI Security, Regulation and Legal Compliance, Data Ethics, Compliance Management, Legal Risk, Case Studies, General Data Protection Regulation (GDPR), Risk Management, Governance Risk Management and Compliance, Risk Management Framework, Regulatory Compliance, Regulatory Requirements, Information Systems Security, Generative AI, Accountability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Java Platform Enterprise Edition (J2EE), Java Programming, Object-Relational Mapping, Java, Application Servers, Middleware, Application Deployment, Data Persistence, Event-Driven Programming, Enterprise Application Management, Server Side, Data Access, Code Reusability, Context Management, Business Logic, Query Languages, Remote Access Systems
Intermediate · Course · 1 - 4 Weeks
University of Rochester
Skills you'll gain: Market Dynamics, Supply And Demand, Economics, Policy, and Social Studies, Economics, Revenue Management, Business Economics, Policy Analysis, Research, and Development, Social Sciences, Public Policies, Market Analysis, Competitive Analysis, Consumer Behaviour, Business Strategy, Benefits Administration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Literacy, Education Software and Technology
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Excel, Data Presentation, Interactive Data Visualization, Data Storytelling, Predictive Modeling, Data Visualization Software, Dashboard Creation, Data Synthesis, Spreadsheet Software, Microsoft Copilot, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Forecasting, Prompt Engineering, Data Manipulation, Data Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Web Presence, AI Personalization, Web Design, AI powered creativity, Web Design and Development, Automation, AI Integrations, Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cryptography, Cyber Security Assessment, Computer Security, Threat Modeling, Secure Coding, Cyber Security Strategy, Cloud Infrastructure, Email Security, Cloud Computing Architecture, Cloud Platforms, Security Controls, Security Testing, Hardening, Cloud-Native Computing, Database Application, Zero Trust Network Access, SQL
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Information Architecture, UI/UX Research, Persona (User Experience), Design Research, User Centered Design, User Interface and User Experience (UI/UX) Design, Surveys, Usability, Usability Testing, Persona Development, Prioritization, Tree Maps
Intermediate · Course · 1 - 4 Weeks