IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Packt
Skills you'll gain: Environmental Management Systems, Environmental Policy, Corrective and Preventive Action (CAPA), Document Control, Quality Management Systems, Environmental Regulations, Compliance Management, Regulatory Requirements, Sustainability Standards, Emergency Response, Risk Control, Compliance Auditing, Operational Risk, Internal Auditing, Sustainable Business, Continuous Improvement Process, Performance Measurement, Performance Analysis, Communication Planning, Employee Training
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Image Analysis, Computer Vision, Deep Learning, Machine Learning Methods, Matlab, Transfer Learning, Traffic Flow Optimization
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: GitHub, Git (Version Control System), Version Control, Software Versioning, Software Development Tools, Collaborative Software
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Sprint Planning, Product Planning, Product Management, User Story, Strategic Planning, Agile Software Development, Agile Methodology, Scaled Agile Framework, Lean Methodologies, Product Development, Prioritization, Business Priorities, Technical Writing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, AI Integrations, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Continuous Quality Improvement (CQI), Customer Acquisition Management, Customer Retention, Branding, Marketing Planning, Personal Development, AI Enablement, Entrepreneurship, AI literacy, Income Statement, Thought Leadership, Revenue Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Course Development, Learning Management Systems, Information Architecture, Education Software and Technology, Content Management Systems, Content Management, Design
Beginner · Guided Project · Less Than 2 Hours

O.P. Jindal Global University
Skills you'll gain: Model Evaluation, Supervised Learning, Model Training, Scikit Learn (Machine Learning Library), Tensorflow, Model Deployment, Applied Machine Learning, Artificial Neural Networks, Python Programming, NumPy, Machine Learning Algorithms, Matplotlib, Deep Learning, Image Analysis, Machine Learning, Model Optimization, Embeddings, Pandas (Python Package), Convolutional Neural Networks, Natural Language Processing
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Service, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Business Management
Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Work Breakdown Structure, Project Scoping, Scope Management, Earned Value Management, Risk Management, Project Schedules, Project Risk Management, Timelines, Cost Management, Project Controls, Economic Development, Project Performance, Risk Analysis, Risk Mitigation, Project Estimation, Scheduling, Project Planning, Project Documentation, Resource Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Medical Science and Research, Responsible AI, Clinical Research Ethics, Data Security, Data Science, Medical Privacy, Machine Learning Algorithms, Algorithms, Law, Regulation, and Compliance, Information Privacy, Artificial Intelligence, Diversity Awareness, Cybersecurity, Case Studies, Automation
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Program Management, Stakeholder Engagement, Project Management Life Cycle, Stakeholder Management, Project Scoping, Communication Planning, Project Management Institute (PMI) Methodology, Program Implementation, Project Portfolio Management, Stakeholder Communications, Milestones (Project Management), Stakeholder Analysis, Project Controls, Project Planning, Project Risk Management, Project Closure, Resource Management, Management Reporting, Scope Management, Risk Management
Advanced · Course · 1 - 3 Months