Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Succession Planning, Leadership Development, Leadership, Business Leadership, Organizational Leadership, Leadership and Management, Adaptability, People Management, Organizational Change, Resource Management, Decision Making, Influencing
Beginner · Course · 1 - 4 Weeks

The Open University
Skills you'll gain: Sustainable Business, Ideation, Systems Thinking, Sustainable Development, Creative Thinking, Corporate Sustainability, Stakeholder Engagement, Business Modeling, Stakeholder Analysis, Critical Thinking, Innovation, Environmental Social And Corporate Governance (ESG), Cognitive flexibility, Sustainability Standards, Business Systems Analysis, Business Continuity, Value Propositions, Process Mapping, Design Thinking, Problem Solving
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: JSON, API Testing, Restful API, Software Quality Assurance, Software Engineering, Test Script Development, Java, Data Mapping, Software Testing, Test Case
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Project Management, Project Coordination, Agile Methodology, Project Management Software, Project Management Life Cycle, Jira (Software), Project Scoping, Budget Management, Risk Management, Cost Estimation, Sprint Planning, Waterfall Methodology, Microsoft Teams
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Prototyping, Figma (Design Software), Usability, User Interface (UI), User Interface and User Experience (UI/UX) Design, User Experience Design, Wireframing, Mockups, Collaborative Software, UI Components, Software Design, Web Design, Design Software
Beginner · Guided Project · Less Than 2 Hours

Dubai College of Tourism
Skills you'll gain: Price Negotiation, Revenue Management, Restaurant Management, Sales Strategy, Hospitality, Food and Beverage, Cost Accounting, Layout Design, Customer experience improvement, Marketing Materials, Graphic and Visual Design, Performance Analysis, Copywriting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Brainstorming, Organizational Skills, Prioritization, Creativity, Productivity, Press Releases, Generative AI, Databases, Technical Documentation, Artificial Intelligence, Project Management, Content Management
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Expectation Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Packaging and Labeling, Sustainable Design, Sustainable Business, Waste Minimization, Sustainable Engineering, Environmental Regulations, Corporate Sustainability, Logistics, Consumer Behaviour, Innovation, Manufacturing Processes, Materials science
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Trustworthiness, Business Ethics, Personal Integrity, Professionalism, Ethical Standards And Conduct, Organizational Leadership, Empathy & Emotional Intelligence, Decision Making, Empathy, Emotional Intelligence, Social Skills, Strategic Leadership, Leadership, Compassion, Social Impact, Culture Transformation, Influencing, Sociology, Social Sciences, Psychology
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Business Transformation, Overcoming Obstacles, Organizational Leadership, Organizational Structure, Goal Setting, Adaptability, Leadership, Leadership Development, Lifelong Learning, Employee Engagement
Beginner · Course · 1 - 4 Weeks