IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireframing, Figma (Design Software), Design Reviews, Collaborative Software, Design Software, Digital Design
Beginner · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Cryptographic Protocols, Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Data Security
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Intrusion Detection and Prevention, Security Controls, Malware Protection, Security Engineering, Network Security, Security Testing, Threat Detection, Firewall, Digital Forensics, Anomaly Detection, Code Review, Network Routing, Proxy Servers, Linux, Internet Of Things
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Building, Employee Onboarding, Rapport Building, Relationship Building, Strategic Planning, Planning, Teamwork, Goal Setting, Expectation Management, Contingency Planning, Professionalism, Adaptability, Communication, Business Writing
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Spring Boot, Hibernate (Java), Spring Framework, Web Applications, Application Development, Web Development, Program Development, Restful API, Application Frameworks, Secure Coding, Bootstrap (Front-End Framework), Development Environment, Object-Relational Mapping, Model View Controller, UI Components, Software Development Tools, Authentications, User Interface (UI), Databases
Intermediate · Course · 1 - 4 Weeks

Schneider Electric
Skills you'll gain: Data Centers, Sustainable Technologies, Internet Of Things, Climate Change Mitigation, Information Technology, Manufacturing Operations, Manufacturing Processes, Data Infrastructure, Automation Engineering, Electric Power Systems, Digital Transformation, Transportation Operations, AI Integrations, Artificial Intelligence
Beginner · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Responsible AI, Data Ethics, Healthcare Industry Knowledge, Predictive Modeling, Healthcare Ethics, Generative AI, Prompt Engineering, Dental Informatics, Health Technology, Artificial Intelligence, Deep Learning, Clinical Informatics, Artificial Neural Networks, Health Informatics, Medical Imaging, Augmented and Virtual Reality (AR/VR), Radiology
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Integrations, Artificial Intelligence, Machine Learning Methods, Machine Learning Software, Machine Learning, Contract Management, Contract Compliance, Predictive Modeling, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Research, Figma (Design Software), Design Research, User Experience Design, Prototyping, Wireframing, UI/UX Research, Persona (User Experience), User Experience, User Centered Design, Collaborative Software, Interactive Design, Persona Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Workforce Development, Operational Efficiency, Business Ethics, Employee Training, AI Integrations
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Case Law, Social Studies, Social Justice, Court Systems, Liberal Arts, Public History, Political Sciences, Storytelling, Policy Analysis, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Advocacy
Beginner · Course · 1 - 3 Months