Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of California, Irvine
Skills you'll gain: Professional Networking, LinkedIn, Professional Development, Talent Sourcing, Recruitment, Presentations, Job Analysis, Social Media Content, Personal Development, Writing, Portfolio Management, Branding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Development, Customer Engagement, Responsible AI, Lead Generation, Sales Enablement, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Data Ethics
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, COBOL (Programming Language), Mainframe Technologies, Mainframe Computing, IBM Cloud, Cloud Applications, Enterprise Application Management, Application Servers, Application Development, Application Programming Interface (API), Middleware, Business Logic
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Building, Resilience, Emotional Intelligence, Professional Development, Leadership, Team Management, Empathy & Emotional Intelligence, Conflict Management, Collaboration, Communication, Adaptability, Active Listening, Change Management
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Risk Analysis, Project Finance, Risk Management, Project Design, Policy Analysis, Project Management, Feasibility Studies, Strategic Partnership, Public Policies, Financial Analysis, Fiscal Management, Climate Change Adaptation, Regulatory Requirements, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Earned Value Management, Scheduling, Resource Management, Resource Allocation, Capacity Planning, Project Schedules, Project Management, Project Coordination, Project Controls, Cost Management, Enterprise Resource Planning, Work Breakdown Structure, Budget Management, Change Control, Data Import/Export
Advanced · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Prompt Engineering, Generative AI, Cloud Deployment, Image Analysis, Computer Vision, Convolutional Neural Networks, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Audience, Customer Analysis, Customer Engagement, Customer experience improvement, Persona Development, Customer Insights, User Feedback, Market Research, Marketing Strategies, Data-Driven Decision-Making, Data Analysis, Business Development, Data Ethics, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Game Theory, Conflict Management, Bidding, Business Strategy, Negotiation, Strategic Thinking, Strategic Decision-Making, Market Dynamics, Market Analysis, Decision Making, Economics
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Cybersecurity, Network Security, Information Systems Security, Cyber Threat Intelligence, Deep Learning, Applied Machine Learning, Responsible AI, Intrusion Detection and Prevention, Fraud detection, Malware Protection, Natural Language Processing, Artificial Intelligence, Anomaly Detection, Machine Learning, Classification Algorithms, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Nutritional Assessment, Meal Planning And Preparation, Nutrition and Diet, Nutrition Education, Decision Making, Overcoming Obstacles
Beginner · Course · 1 - 4 Weeks