Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.
University of Illinois Urbana-Champaign
Skills you'll gain: Internal Auditing, Enterprise Risk Management (ERM), Data Visualization, Risk Analysis, Tableau Software, Data Presentation, Auditors Report, Internal Communications, Persuasive Communication, Data-Driven Decision-Making, Continuous Improvement Process, Data Analysis, Data Literacy, Cybersecurity, Empathy & Emotional Intelligence, Influencing, Stakeholder Management, Stakeholder Analysis, Governance Risk Management and Compliance, Business Risk Management
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, HubSpot CRM, Customer Analysis, Marketing Automation, Customer Relationship Management (CRM) Software, Prompt Patterns, Email Automation, Marketing Analytics, Prompt Engineering Tools, AI Personalization, Customer Insights, Customer Relationship Management, Generative AI, Data-Driven Marketing, Email Marketing, ChatGPT, Lead Generation, AI Workflows, Customer Data Management, Marketing Strategies
Beginner · Course · 3 - 6 Months

Microsoft
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Power BI, Customer Insights, Customer Analysis, Dashboard Creation, AI Personalization, Customer experience improvement, Microsoft Copilot, Customer Data Management, Customer Service, Personalized Service, Analytical Skills, Data Validation, Data Analysis, AI Integrations, Data Integrity, Performance Analysis, Data Quality, Customer Communications Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Retention, Sales Presentation, Prompt Engineering, Sales Process, Proposal Development, Account Strategy, Microsoft Copilot, Business Writing, Overcoming Objections, Account Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Prospecting, Sales Enablement, Sales Presentations, Prospecting and Qualification, Customer Success Management, Sales, Business Development
Intermediate · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Responsible AI, AI Security, Security Testing, Threat Modeling, Data Ethics, Cybersecurity, Penetration Testing, Malware Protection, Cyber Governance, Cyber Attacks, Regulatory Compliance, Security Controls, Secure Coding, Information Privacy, Data Governance, Model Training, Artificial Intelligence and Machine Learning (AI/ML), Governance, Artificial Intelligence, Machine Learning Methods
Intermediate · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Molecular Biology, Molecular, Cellular, and Microbiology, Diagnostic Tests, Pathology, Laboratory Testing, General Medical Tests and Procedures, Biotechnology, Case Studies, Clinical Research, Science and Research, Clinical Research Ethics, Clinical Social Work, Research, Clinical Research Coordination, Healthcare Industry Knowledge, A/B Testing, Healthcare 5.0, Public Health and Disease Prevention, UI/UX Research, Strong Work Ethic
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Operations, Information Privacy, General Data Protection Regulation (GDPR), Customer Data Management, Personally Identifiable Information, Law, Regulation, and Compliance, Customer Communications Management, Data Management, Compliance Management, Data Security, Data Mapping, Email Marketing, Risk Analysis, Record Keeping, Document Management, Auditing, Data Integrity, Data Strategy, Data Access, Data Flow Diagrams (DFDs)
Beginner · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Prompt Engineering, Inside Sales, Growth Strategies, Prompt Engineering Tools, Customer Relationship Management (CRM) Software, Sales Enablement, Sales Development, Sales Strategy, Sales, Customer Relationship Management, Sales Pipelines, ChatGPT, Sales Process, Business Software, Business Technologies, Driving engagement, Closing (Sales), Technology Strategies, Virtual Networking, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Tableau Learning Partner
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Requirements Elicitation, Ad Hoc Reporting, Data Presentation, Data Governance, Data Ethics, Tableau Software, Business Analysis, Data Literacy, Data Visualization, Data Preprocessing, Data Visualization Software, Data Warehousing, Business Metrics, Dashboard, Data Analysis, Spatial Data Analysis, Interactive Data Visualization, Data Management
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Brand Strategy, Product Marketing, Branding, Brand Management, Value Propositions, Integrated Marketing Communications, Marketing Communications, Strategic Communication, Corporate Communications, Content Strategy, Cross-Channel Marketing, Campaign Planning, Target Audience, Auditing, Audit Planning, Marketing Strategy and Techniques, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Social Media Strategy, Consumer Behaviour, Social Media Marketing, Digital Media Strategy, Social Media, Global Marketing, Paid media, Social Media Management, Social Media Analytics, Big Data, Social Media Campaigns, Social Media Content, Service Recovery, Marketing, Social Network Analysis, Marketing Communications, Market Research, Business-To-Consumer, Marketing Management, Digital Marketing
Beginner · Specialization · 3 - 6 Months