IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Proposal Development, Proposal Writing, Technical Writing, Stakeholder Analysis, Technical Communication, Concision, Business Writing, Report Writing, Persuasive Communication, Stakeholder Communications, Writing, Technical Documentation, Engineering Management, Writing and Editing, Stakeholder Engagement, Management Reporting, Business Correspondence, Business Communication, Strategic Communication
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pandas (Python Package), Scatter Plots, Histogram, Correlation Analysis, Data Visualization, Data Manipulation, Plot (Graphics), Data Wrangling, Data Import/Export, JSON, Statistical Visualization, Data Cleansing, Data Transformation, Data Visualization Software, Data Preprocessing, Exploratory Data Analysis, Data Analysis, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Cost Benefit Analysis, Risk Management Framework, Risk Management, Risk Analysis, Cyber Risk, ISO/IEC 27001, Security Management, Enterprise Risk Management (ERM), NIST 800-53, Risk Mitigation, Risk Appetite, Governance Risk Management and Compliance, Cybersecurity, Technical Standard, Continuous Monitoring, Security Controls
Intermediate · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Ethical Standards And Conduct, Liberal Arts, Culture, Social Studies, Social Impact, World History, Art History, European History, Political Sciences
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Calendar Management, Organizational Skills, Project Management Software, Project Schedules, Timelines, Collaborative Software, Dashboard, Workflow Management, Scheduling, User Accounts, Project Management, User Provisioning, Role-Based Access Control (RBAC)
Beginner · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Cyber Security Assessment, Security Testing, Cybersecurity, Vulnerability Scanning, Cyber Operations, Cyber Threat Intelligence, Cyber Threat Hunting, Scenario Testing, Cyber Security Strategy, Exploitation techniques, Cyber Attacks, Problem Solving, Simulations
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Land Development, Landscape Architecture, Environmental Science, Sustainable Systems, Sustainable Development, Environment, Case Studies, Community Development, Public Works, Sustainable Design, Sustainable Architecture, Environment and Resource Management, Natural Resource Management, Land Management, Social Studies, Economic Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Literacy, Education Software and Technology
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Automation, Digital Marketing Tools, Digital Analysis, Marketing Analytics, Digital Marketing, MarTech, Predictive Analytics, Digital Marketing Campaigns, Predictive Modeling, Marketing Strategies, Marketing Channel, Data Analysis, Natural Language Processing, Data Ethics, Artificial Intelligence, Ethical Standards And Conduct, Machine Learning
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Chemical Engineering, Chemistry, Thermal Management, Mechanical Engineering, Process Engineering, Analytical Chemistry, Engineering Calculations, Numerical Analysis, Differential Equations, Physics, Applied Mathematics, Simulation and Simulation Software, Energy and Utilities
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Web Presence, AI Personalization, Web Design, AI powered creativity, Web Design and Development, Automation, AI Integrations, Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Machine Learning, AI literacy, Accountability, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, Risk Analysis, Case Studies, Risk Mitigation, Law, Regulation, and Compliance, Decision Making, Workforce Management
Intermediate · Course · 1 - 4 Weeks