IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Team Management, Team Performance Management, Team Building, Management Training And Development, Expectation Management, Drive Engagement, Project Management Institute (PMI) Methodology, Stakeholder Communications, Stakeholder Analysis, Resource Management, People Development, Relationship Management, Communication Strategies
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Interviewing Skills, Business Communication, Product Support, Marketing, Customer Complaint Resolution, Customer Service, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Language Learning, Consumer Behaviour, Employee Onboarding, Verbal Communication Skills, Language Competency
Intermediate · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Digital Assets, Digital Transformation, Case Studies, digital literacy, Business Modeling, Production Process, Systems Architecture, Manufacturing Processes, Innovation, Process Optimization
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: AI Workflows, Retrieval-Augmented Generation, Prompt Patterns, Multimodal Prompts, AI Personalization, AI literacy, Context Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Change Management, Scaled Agile Framework, Organizational Change, Culture Transformation, Organizational Development, Agile Methodology, Leadership Studies, Business Transformation, Scalability, Organizational Strategy, Case Studies
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Health Systems, Managed Care, Primary Care, Health Care Administration, Health Care, Health Administration, Health Care Procedure and Regulation, Health Policy, Healthcare Industry Knowledge, Health Disparities, Health Equity, Systems Thinking, Public Health, Governance, Organizational Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Design Thinking, Market Opportunities, Data Integration, Data Engineering, Data Science, Analytical Skills, Data Pipelines, Data Validation, Extract, Transform, Load, Data Processing, Workflow Management, Process Modeling, Data Cleansing, Data Quality, Data Collection, Business Priorities, NumPy, Machine Learning, Python Programming
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: PostgreSQL, JSON, Query Languages, SQL, Databases, Data Access, Natural Language Processing, Database Management, Data Storage, Python Programming, Scripting
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Responsible AI, Agentic systems, Data Ethics, Machine Learning Algorithms, Model Training, Agentic Workflows, Decision Intelligence, Data Governance, AI Enablement, Health Systems, Health Informatics, Artificial Intelligence, Digital Transformation, Healthcare Industry Knowledge, Human Factors (Security), Generative AI Agents, Health Technology, Health Information Management, Information Technology, Information Systems
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Test Tools, Learning Strategies, Test Planning, Goal Setting, Registration, Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, Responsible AI, Data Collection, Game Theory, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Algorithms, Decision Intelligence, Artificial Intelligence, Model Evaluation, Social Justice, Predictive Modeling, Mitigation
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Salesforce, Cloud Deployment, Enterprise Application Management, Administration, Security Controls, Customer Relationship Management, Cloud Applications, Data Management
Beginner · Specialization · 1 - 3 Months