IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: PySpark, Matplotlib, Apache Spark, Big Data, Data Processing, Distributed Computing, Data Management, Data Visualization, Data Presentation, Data Analysis, Data Manipulation, Data Cleansing, Query Languages, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

University of Toronto
Skills you'll gain: Human Centered Design, User Research, Design Thinking, Design Research, Prototyping, Qualitative Research, Innovation, User Feedback, Diversity and Inclusion, Empathy, Diversity Awareness, Ideation, Creativity, Product Testing
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Statistical Analysis, Policy Analysis, Research, and Development, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Statistical Programming, Analytics, Policy Development, Data Analysis Software, Analytical Skills, Statistical Software, Forecasting, R Programming, Research Design, Time Series Analysis and Forecasting, Statistical Inference, Ggplot2
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Document Management, Intranet, Collaborative Software, Team Management, File Management, Content Management
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Security Awareness, Threat Management, Google Cloud Platform, Data Security, Threat Detection, Malware Protection, Continuous Monitoring, Cloud Management, IT Automation, Event Monitoring, Identity and Access Management, System Monitoring
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Cryptography, Cybersecurity, Encryption, Public Key Cryptography Standards (PKCS), Brute-force attacks
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Selling Techniques, Sales Process, Target Market, Marketing, Market Analysis, General Sales Practices, Marketing Strategy and Techniques, Marketing Strategies, Competitive Analysis, Marketing Planning, Strategic Marketing, Outbound Calls, Market Opportunities, Sales, Growth Strategies, Entrepreneurship, Digital Marketing
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales Management, Case Studies, Sales Process, Sales Enablement, Market Intelligence, Strategic Marketing, Sales Development, Selling Techniques, Business Analysis, Peer Review
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Digital Design, digital literacy, Infographics, Content Creation, Graphic Design, Digital Publishing, Brainstorming, Planning, Information Management, Research, Literacy, Lifelong Learning, Critical Thinking, Investigation, Analytical Skills, Digital Communications, Multimedia, Intellectual Property, Peer Review, Communication
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Supervised Learning, Unsupervised Learning, Matplotlib, File I/O, Generative Adversarial Networks (GANs), Generative AI, NumPy, Object Oriented Programming (OOP), Model Training, Deep Learning, Image Analysis, Machine Learning Methods, Plot (Graphics), Object Oriented Design, Integrated Development Environments, Python Programming, Development Environment, Computer Programming Tools, Event-Driven Programming, Computer Programming
Beginner · Specialization · 3 - 6 Months

The University of Melbourne
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Change Management, Organizational Change, Culture Transformation, Workforce Development, Service Level Agreement, Stakeholder Engagement, Vendor Contracts, Organizational Development, Business Transformation, Stakeholder Analysis, Stakeholder Management, Workforce Planning, Contract Management, Governance, Key Performance Indicators (KPIs), Communication Strategies
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), Performance Management, Governance, Performance Measurement, Process Management, Performance Improvement, IT Management, Business Process, Governance Risk Management and Compliance, Program Implementation, Information Technology, Compliance Management, Strategic Planning, Goal Setting, Change Management, Regulatory Compliance, Business Strategies, Process Capability, Risk Management, Auditing
Beginner · Course · 1 - 4 Weeks