IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Culture, Cultural Diversity, Cultural Sensitivity, Global Marketing, Branding, Corporate Sustainability, Stakeholder Management, Intercultural Competence, Stakeholder Engagement, Stakeholder Analysis, Brand Management, Consumer Behaviour, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Unit Testing, Software Development Life Cycle, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Linux Commands, Software Architecture, Test Driven Development (TDD), Cloud Computing Architecture, Application Deployment, Devops Tools, Git (Version Control System), DevOps, Grafana, Software Engineering, Python Programming, Application Development
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: SQL, Data Cleansing, Jupyter, Data Literacy, Data Mining, Data Manipulation, Data Preprocessing, Business Analytics, R (Software), Business Analysis, Model Deployment, Database Management, Relational Databases, Stored Procedure, R Programming, Data Science, Data Processing, Big Data, GitHub, Python Programming
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Unit Testing, Software Development Life Cycle, Linux Commands, Software Architecture, Bash (Scripting Language), Shell Script, Git (Version Control System), GitHub, Full-Stack Web Development, Flask (Web Framework), Software Design, Version Control, File Management, Unix Shell, Linux, Application Deployment, Software Development Methodologies, Python Programming, NumPy, Data Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Information Systems Security, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Package and Software Management, Lightweight Directory Access Protocols, TCP/IP, Network Protocols, Desktop Support, Active Directory, Technical Support and Services, File Systems, Technical Support, OS Process Management, Computer Hardware
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Web Development Tools, Web Design and Development, Web Design, Web Development, Front-End Web Development, Software Development Tools, Semantic Web, Development Environment, Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Backlogs, Agile Software Development, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Wrangling, Data Presentation, Big Data, Interactive Data Visualization, Data Analysis, Statistical Visualization, Data Cleansing, Apache Hadoop, Statistical Analysis, Data Visualization, Data Import/Export, Apache Hive, Data Mart, Data Processing, Data Warehousing, Data Transformation, Apache Spark, Data Science, Microsoft Excel
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Generative AI Agents, Legal Technology, Generative AI, LLM Application, AI literacy, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, AI powered creativity, Artificial Intelligence, Expense Reports, Large Language Modeling, Data Ethics, Responsible AI
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Ethics, File Management, Data Security, Google Sheets, Databases, Data Access, Data Storage, Data Quality, Data Management, Data Collection, Relational Databases, SQL, Data Import/Export, Metadata Management, Unstructured Data
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Developing Training Materials, Training Programs, User Feedback, Employee Training, Drive Engagement, End User Training and Support, Training and Development, Driving engagement, Meeting Facilitation, Knowledge Transfer, Employee Onboarding, Product Demonstration, Technical Documentation, Technical Support, Document Management, Document Control, Continuous Improvement Process, Software Development Life Cycle
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, IT Management, Product Development, Technology Strategies, Agile Product Development, Innovation, Creativity, Strategic Thinking, Information Technology Architecture, Thought Leadership, Business Strategy, Leadership and Management, Marketing, Storytelling
Beginner · Specialization · 3 - 6 Months