Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Coursera
Skills you'll gain: Email Marketing, Branding, Brand Management, Brand Marketing, Auditing, Brand Awareness, Marketing Design, Color Matching, Typography, Verification And Validation, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Performance Analysis, Campaign Management, Target Audience, Customer Analysis, Project Design, Customer Relationship Management (CRM) Software, Gmail, Customer Relationship Management, Customer Data Management, Performance Measurement, Regulation and Legal Compliance, Driving engagement, Compliance Management, Compliance Auditing, Customer Engagement, Regulatory Compliance, Personalized Campaigns, Management Accounting, Behavioral Economics
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Email Marketing, Brand Strategy, Brand Management, Brand Awareness, Branding, Compliance Management, Marketing Design, Strategic Marketing, Compliance Auditing, Auditing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard, Dashboard Creation, Sales Process, Sales, Sales Management, Customer Relationship Management (CRM) Software, Data Transformation, Data-Driven Decision-Making, Customer Relationship Management, Data Presentation, Analytics, Performance Analysis, Pivot Tables And Charts, Analysis, Power BI, Predictive Analytics, Performance Metric, Visualization (Computer Graphics), Negotiation
Intermediate · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Health Equity, Social Determinants Of Health, Social Justice, Public Health, Health Disparities, Social Impact, Social and Human Services, Gerontology, Health Policy, Community and Social Work, Vulnerability, Disabilities, Epidemiology, Qualitative Research, Mental Health, Caregiving, Public Policies, Long Term Care, Policy Analysis, Developmental Disabilities
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Generative AI, Google Cloud Platform, Applied Machine Learning, SQL, AI Workflows, Query Languages, Predictive Modeling, AI Integrations, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Email Marketing, Data Mapping, Marketing Automation, Data Validation, Customer Relationship Management, Gmail, Email Automation, Marketing Effectiveness, Data Integration, Marketing, Customer Data Management, Personalized Campaigns, Data Quality, Data Import/Export, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Ethics, Responsible AI, AI Security, Data Ethics, Ethical Standards And Conduct, Intellectual Property, Personally Identifiable Information, Stakeholder Engagement, Diversity Equity and Inclusion Initiatives, Information Privacy
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Information Architecture, Auditing, Cloud Management, Content Management Systems, Document Management, Technical Documentation, Collaborative Software, Software Documentation, Information Management, Document Control, IT Management, Content Management, Content Optimization, Data Governance, Technical Writing, Proposal Development, Proposal Writing
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Disabilities, Customer experience improvement, Customer Relationship Management, Customer Relationship Management (CRM) Software, Driving engagement, Self Service Technologies, Customer Engagement, Personalized Service, Loyalty Programs, Merchandising, Brand Loyalty, Diversity and Inclusion, AI Personalization, Experience Design, Multimedia, Augmented Reality, Drive Engagement, Digital Transformation, Storytelling, Automation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Firewall, Cyber Threat Intelligence, Network Security, Cloud Security, Cloud Management, Network Administration, Security Controls, Public Cloud
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Oral Comprehension, Active Listening, Consultative Selling, B2B Sales, Customer Insights, Price Negotiation, Auditing, Customer Relationship Management, Sales Enablement, Customer Relationship Management (CRM) Software, Verbal Communication Skills, Needs Assessment, Communication Strategies, Analysis
Intermediate · Course · 1 - 4 Weeks