IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Team Management, Team Performance Management, Team Building, Management Training And Development, Expectation Management, Drive Engagement, Project Management Institute (PMI) Methodology, Stakeholder Communications, Stakeholder Analysis, Resource Management, People Development, Relationship Management, Communication Strategies
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Interviewing Skills, Business Communication, Product Support, Marketing, Customer Complaint Resolution, Customer Service, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Language Learning, Consumer Behaviour, Employee Onboarding, Verbal Communication Skills, Language Competency
Intermediate · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Digital Assets, Digital Transformation, Case Studies, digital literacy, Business Modeling, Production Process, Systems Architecture, Manufacturing Processes, Innovation, Process Optimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Architecture, Networking Hardware, Data Storage, Computer Systems, Data Storage Technologies, Computer Engineering, System Configuration, Microarchitecture, Computer Architecture, Software Installation, Peripheral Devices, Memory Management
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Change Management, Scaled Agile Framework, Organizational Change, Culture Transformation, Organizational Development, Agile Methodology, Leadership Studies, Business Transformation, Scalability, Organizational Strategy, Case Studies
Beginner · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Reinforcement Learning, Financial Trading, Financial Market, Derivatives, Markov Model, Machine Learning Methods, Financial Modeling, Securities Trading, Portfolio Management, Risk Management, Model Optimization, Market Dynamics
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, PySpark, Applied Machine Learning, Big Data, Machine Learning Methods, Data Storage Technologies, Statistical Machine Learning, Data Preprocessing, Data Storage, Data Pipelines, Machine Learning Algorithms, Machine Learning, Data Processing, Data Science, Model Evaluation, Descriptive Statistics
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Test Automation, Regression Testing, Software Testing, Software Development Tools, Test Tools, Computer Programming Tools, White-Box Testing, Code Coverage, Security Testing, Verification And Validation, Test Case, Test Data, Automation, Functional Requirement, Application Security, Vulnerability Scanning, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Language Competency, English Language, Vocabulary, Oral Comprehension, Language Learning, Grammar
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Fine-tuning, MLOps (Machine Learning Operations), Model Deployment, Cloud Deployment, Hugging Face, Containerization, CI/CD, Docker (Software), Microsoft Azure, Continuous Deployment, Cloud Computing, Machine Learning Software, GitHub
Advanced · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Agile Methodology, Agile Project Management, Project Planning, Waterfall Methodology, Timelines, Project Schedules, Scheduling, Communication Planning, Project Management, Project Management Life Cycle, Project Scoping, Sprint Planning, Stakeholder Communications, Project Estimation, Stakeholder Management, Scope Management, AI Enablement, Risk Management, Resource Management, Dependency Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, AI Orchestration, Agentic Workflows, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Agentic systems, Business Process Automation, Memory Management, Tool Calling
Beginner · Project · Less Than 2 Hours