IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Assets, Blockchain, Emerging Technologies, FinTech, Business Transformation, Digital Transformation, Systems Design, Case Studies, Organizational Structure, Scalability, Business Strategy, Governance
Mixed · Course · 1 - 4 Weeks

University of Houston
Skills you'll gain: Collaborative Software, Digital pedagogy, Education Software and Technology, Collaboration, Learning Management Systems, Teaching, Communication, Technology Strategies, Technology Solutions, Web Applications, Communication Systems, Digital Communications
Beginner · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Clinical Research Ethics
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Project Management, Data Management, Data Science, Data-Driven Decision-Making, Data Presentation, Data Literacy, Technical Communication, Data Strategy, Project Implementation, Data Analysis, Team Building, Technical Management, Team Management, Solution Delivery, Cross-Functional Team Leadership, Case Studies, Decision Making, Leadership, Real Estate
Mixed · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Family Planning, Oncology, Radiation Therapy, Obstetrics And Gynecology, Gynecology, Patient Education and Support, Treatment Planning, Urology, Pharmacology, Epidemiology, Patient Education And Counseling
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Hydraulics, Engineering Analysis, Engineering Calculations, Mechanical Engineering, Chemical Engineering, Process Analysis, Applied Mathematics, Mathematical Modeling, Design Specifications
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Peer Review, Spanish Language, Oral Expression, Language Competency, Language Learning, Culture, Writing and Editing, Editing, Vocabulary, Research
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Data Encryption Standard, Advanced Encryption Standard (AES), Cryptography, Encryption, Key Management, Brute-force attacks, Algorithms
Intermediate · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Environmental Engineering and Restoration, Land Management, Sustainable Business, Sustainable Development, Natural Resource Management, Business Modeling, Corporate Sustainability, Environment and Resource Management, Environmental Science, Economic Development, Case Studies, Return On Investment, Complex Problem Solving, Cost Benefit Analysis, Stakeholder Engagement, Strategic Partnership
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Capital Budgeting, Microsoft Excel, Dashboard, Financial Modeling, Dashboard Creation, Business Intelligence, Data Visualization, Key Performance Indicators (KPIs), Productivity Software, Excel Formulas, Spreadsheet Software, Data Presentation, Interactive Data Visualization, Performance Measurement, Business Metrics, Financial Analysis, Data-Driven Decision-Making, Google Sheets, Financial Data, Microsoft Office
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Prompt Engineering, Generative AI, Generative Model Architectures, AI Security, Data Ethics, Microsoft Azure, Artificial Intelligence, LLM Application, AI Integrations, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, Application Design, Security Controls, Fine-tuning, Large Language Modeling, Deep Learning, Model Optimization, Model Evaluation
Intermediate · Course · 1 - 4 Weeks