IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Politecnico di Milano
Skills you'll gain: Water Quality, Water Sustainability, Water Resource Management, Sustainable Development, Environmental Engineering, Environmental Engineering and Restoration, Sanitation, Environmental Monitoring, Sustainable Engineering, Sustainable Design, Human Centered Design, Risk Analysis, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Surveys, Program Evaluation, Survey Creation, Health Policy, Sampling (Statistics), Health Systems, Health Assessment, Health Equity, Data Collection, Quantitative Research, Institutional Review Board (IRB), Nutritional Assessment, Maternal Health, Data Management, Statistical Analysis, Analysis, Nutrition and Diet, Public Health, Research Design, Data Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Generative AI Agents, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Stanford University
Skills you'll gain: Philanthropy, Resource Utilization, Social Impact, Program Evaluation, Lifelong Learning, Collaboration, Strategic Decision-Making, Decision Making, Planning, Entrepreneurship, Research
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Virtual Reality, Video Game Development, Augmented and Virtual Reality (AR/VR), Game Design, Prototyping, Virtual Environment, Storyboarding, Usability Testing, Conceptual Design, Interaction Design, Computer Graphic Techniques, Data Ethics, Development Testing
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Network Troubleshooting, Network Administration, Network Security, Network Architecture, TCP/IP, Network Routers, Computer Networking, Network Routing, Virtual Local Area Network (VLAN), Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Local Area Networks, Network Switches, Networking Hardware, Network Infrastructure, IT Automation, Network Protocols, Routing Protocols, Hardware Troubleshooting, Network Model
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Data Ethics, Data Collection, Quantitative Research, Qualitative Research, Data Analysis, Statistical Analysis, Analytical Skills, Analytics, Probability & Statistics, Regression Analysis, Research, Focus Group, Correlation Analysis, Diversity and Inclusion, Research Methodologies, Business Analytics, Data Synthesis, Statistical Inference, Community Outreach, Stakeholder Analysis
Mixed · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: NoSQL, Database Architecture and Administration, Database Systems, Cloud Applications, Database Theory, Database Management Systems, Data Store, Database Management, Databases, PostgreSQL, Relational Databases, Database Software, SQL, Database Application, Distributed Computing, Cloud Computing Architecture, Cloud Deployment, Transaction Processing, Scalability, Development Environment
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Responsible AI, AI Security, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Governance, Cyber Governance, Law, Regulation, and Compliance, Information Privacy, Regulation and Legal Compliance, Data Governance, Data Security, Machine Learning, Computer Security, Risk Management Framework
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Claude Code, Anthropic Claude, Vibe coding, Model Context Protocol, Application Development, Context Engineering, Prompt Engineering, AI powered creativity, Tool Calling, Prompt Patterns, AI Workflows, AI Integrations, Agentic Workflows, Code Review, GitHub, AI literacy, Generative AI Agents, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Automation
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Infographics, Canva (Software), Podcasting, Video Production, Instructional Design, Multimedia, Content Creation, Adult Learning Principles, Presentations, Visual Storytelling, Digital pedagogy, Graphic Design, Digital Content, Videography, Visual Design, Storyboarding, Creative Design, Learning Strategies, Electronic Media, Communication Strategies
Beginner · Course · 1 - 3 Months